Title: Add Payment Method doesn’t work
Last modified: December 12, 2019

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# Add Payment Method doesn’t work

 *  Resolved [limited4](https://wordpress.org/support/users/limited4/)
 * (@limited4)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/add-payment-method-doesnt-work/)
 * The payments methods tab on ultimate member account area works, but when you 
   click the button the page reloads but doesnt display anything in the content 
   area other than the tabs and the rest of the page, it appears its trying to use
   the woocommerce my-account end point, but that doesnt make sense to be used, 
   as why would you need 2 account pages, woocommerce my-account and ultimate member
   accounts

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/)
 * (@ultimatemembersupport)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/add-payment-method-doesnt-work/#post-11986132)
 * Hi [@limited4](https://wordpress.org/support/users/limited4/),
 * If you are referring to our WooCommerce extension, you will need to submit a 
   support ticket via our website as we are only allowed to provide support on this
   forum for the free plugin hosted on the wordpress.org website.
 * To submit a ticket, please [login to our website](https://ultimatemember.com/login)
   using the email used on checkout and go to this page:
 * [https://ultimatemember.com/support/ticket/](https://ultimatemember.com/support/ticket/)
 * Regards.
    -  This reply was modified 6 years, 8 months ago by [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/).
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [6 years, 6 months ago](https://wordpress.org/support/topic/add-payment-method-doesnt-work/#post-12230890)
 * For pro or commercial product support please contact the author directly on their
   site. This includes any pre-sales topics as well.
 * As the author is aware, commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
   I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Add Payment Method doesn’t work’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
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 * 2 replies
 * 0 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/add-payment-method-doesnt-work/#post-12230890)
 * Status: resolved