Add order details to user account

  • Resolved obversebooks

    (@obversebooks)


    6 years, 2 months ago

    Is it possible manually to add the products a user ordered whilst they were not logged in (or before they created an account) to their new account? So a customer orders a product on 1st January as a guest, then on the 10th decides to create an account. Is it possible somehow to associate the 1st January order with the new 10th January account?

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  • Doug – a11n

    (@dougaitken)

    Automattic Happiness Engineer

    6 years, 1 month ago

    Hey @obversebooks

    Did you get a reply to this elsewhere?

    Replying here so are aware – yes this is possible.

    * Go into guest order.
    * Change status to “On-Hold”
    * Save Order
    * Click on the “guest” customer box
    * Type in the username or email for your registered user
    * Select account
    * Change order status to “Complete”
    * Save order

    This would trigger another “order complete” email to the customer but the order would then appear on their account.

    I hope this helps, have a great day!

    Thanks,

    Thread Starter obversebooks

    (@obversebooks)

    6 years, 1 month ago

    Thanks! Worked a treat!

Viewing 2 replies - 1 through 2 (of 2 total)
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