Support » Plugin: WooCommerce » Add order details (products + total price) to customer payment page

  • Resolved ablears

    (@ablears)


    Customers with pending orders are sent an email with a payment link. This takes them to a page that does not contain any information about their order. They are only presented with the payment gateways. This is a huge issue – a customer clicks an email link, goes to that page and has to trust that they are about to purchase the correct products and total price mentioned in their order email.

    Not a great customer experience.

    So I would like to add their order details to that payment page. Any tips on how to do this? My Google-fu is letting me down.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Michael

    (@mikkamp)

    Automattic Happiness Engineer

    Hi there,

    By default the manual order payment page will contain both the order details and the payment option. It should look something like this (a screenshot of how it looks with Storefront): https://cloudup.com/ccbfYl9NjKP

    Would you be able to check if there are any theme / plugin adjustments in place, by disabling plugins and switching to a default theme?

    Thread Starter ablears

    (@ablears)

    Huh. Thank you Michael. This was a theme issue (some JS was hiding the table). I thought it a strange omission by the Woo team. All fixed now, cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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