Title: Add-ons deactivated
Last modified: March 10, 2025

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# Add-ons deactivated

 *  Resolved [johntodd](https://wordpress.org/support/users/johntodd/)
 * (@johntodd)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/add-ons-deactivated/)
 * I got a message in my backend this morning: “Your versions of the Advanced Ads
   addons listed below are incompatible with **Advanced Ads 2.0** and have been 
   deactivated.”
   I have an All Access – single license, shown as Active, Expires:
   February 24, 2026.What gives?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [ahmeddr](https://wordpress.org/support/users/ahmeddr/)
 * (@ahmeddr)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/add-ons-deactivated/#post-18353761)
 * Hello John,
 * Thank you for reaching out!
   You can manually install the latest versions of the
   add-ons to solve this issue. Since your issue involves our paid add-ons, could
   you please contact us through [the customer support form](https://wpadvancedads.com/support/)
   on our website? I’ll be happy to assist you further through that channel and 
   provide more details.
 * Thank you!
 * Best regards,
 *  [webnetvalue](https://wordpress.org/support/users/webnetvalue/)
 * (@webnetvalue)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/add-ons-deactivated/#post-18356175)
 * You’re not alone, we’re also seeing the same issue and getting a lot of pressure
   from the customer to get their ads back up
 *  Plugin Support [ahmeddr](https://wordpress.org/support/users/ahmeddr/)
 * (@ahmeddr)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/add-ons-deactivated/#post-18356895)
 * Hello there,
 * To install the latest updates, Please install the basic plugin as usual, but 
   disable the old add-ons and manually install the updated versions, which you 
   can find in your [Advanced Ads account](https://wpadvancedads.com/account/). 
   On the first page, you’ll see blue download boxes for the latest versions.
   And
   if you scroll down a bit, a section labeled “Previous Versions” to download the
   older versions if you need to roll back. there is also a link for the previous
   basic plugin.If you don’t see the “Previous Versions” section, please contact
   us directly [through this form](https://wpadvancedads.com/support/other-issues/),
   and we’ll provide you with the necessary ZIP files.
 * One thing to keep in mind is that Advanced Ads 2.0 and later are incompatible
   with older add-ons, and Advanced Ads 1.5.4 and earlier cannot be used with the
   latest add-on versions.
   [@webnetvalue](https://wordpress.org/support/users/webnetvalue/)
   If you encounter any new issues, please feel free to open a new thread so I can
   assist with your specific case and address your questions directly. In line with
   WordPress guidelines, we recommend one thread per user per issue. This approach
   allows us to provide more targeted support and makes it easier for other users
   to find relevant discussions on the forum.Thank you a lot
 *  [henningaa](https://wordpress.org/support/users/henningaa/)
 * (@henningaa)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/add-ons-deactivated/#post-18369580)
 * Hello there,
   Does the issue persist while using the latest release, of Advanced
   Ads v2.0.4?
 * Please note that the forums on wordpress.org are only for the plugins that are
   also hosted here. If you need further help with any premium extensions of Advanced
   Ads, I want kindly ask you to reach out to [our support](https://wpadvancedads.com/support/).
 * Thanks for understanding, and we hopefully meet us there.
 * Best regards, 
   Henning

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Add-ons deactivated’ is closed to new replies.

 * ![](https://ps.w.org/advanced-ads/assets/icon-256x256.gif?rev=2773443)
 * [Advanced Ads – Ad Manager & AdSense](https://wordpress.org/plugins/advanced-ads/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/advanced-ads/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/advanced-ads/)
 * [Active Topics](https://wordpress.org/support/plugin/advanced-ads/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/advanced-ads/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/advanced-ads/reviews/)

 * 4 replies
 * 4 participants
 * Last reply from: [henningaa](https://wordpress.org/support/users/henningaa/)
 * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/add-ons-deactivated/#post-18369580)
 * Status: resolved