Support » Everything else WordPress » Add new user – notification goes to spam

  • jlhudy



    I currently blog at and my site is hosted by Bluehost.

    I am having an issue when I try to add a new user to my site (to be able to contribute articles). The user is sent a login/password, but both new users I added indicated that the email went right to spam.

    I think the issue is that the email is not coming from my email address, rather a bluehost email [email redacted].

    I am not sure if this is embedded anywhere or how to find out where to look for it.

    Thank you!!

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  • BH_WP_Guru


    You have to make sure that the email address setup to have the email come ‘from’ is an email address existing in your Bluehost account. If you set it to one that is not inside of Bluehost, then it uses the default email address that looks like username @

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