Support » Plugin: Email Subscribers & Newsletters » Add new subscription E-Mails doesn’t work

  • Resolved amarradi


    Since the last update the visitors can’t add there E-Mailaddress to the newsletter.

    I protected only my wp-admin folder with htpasswd/htaccess. The subscription works fine until the last update. Now the user get the “login-page” for htpasswd.

    Is this an bug of wordpress or of the E-Mail-subscriotion

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • mariankechlibar


    This is a known problem, it is being discussed here:

    AFAIK the author has not fixed it yet, but gave the problem top priority.

    In my case, I reverted the version of the plugin to 3.4.8 and it works for me. To revert the plugin cleanly, I used another plugin named WP Rollback.

    I suggest that you do the same.

    Plugin Author Icegram



    We have tested this use case on our development environment and it is not getting replicated on our end.
    And as we are checking your site, it seems that you have reverted ES to an earlier version.
    Can you please let us know if you are getting an error while submitting a form?
    OR Did you had some unconfirmed entries on your site?
    Did you get success while submitting a form?
    Please help us with this information.

    Email Subscribers 3.4.8 had issues with spam signups, so reverting to 3.4.8 is not recommended.



    Thanks for your reply. Now I updated to .12 and the htpasswd is always there. Yesterday i deactivated it because i want to test something. Now is htpasswd active and it will be show at the subscription-process. You can see it at

    Plugin Author Icegram


    @amarradi , @mariankechlibar ,

    This is already fixed. Please update Email Subscribers to the latest version 3.5.1.

    Update and let us know if it works now.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Add new subscription E-Mails doesn’t work’ is closed to new replies.