Support » Plugin: Ultimate FAQ » Add New >> Publish >> View >> Not found, error 404

  • Resolved Brian


    Hello EtoileWebDesign,

    Thank you for creating this great plugin!

    We’re very excited to use the plugin on our site ( but have run into a bit of difficulty viewing our FAQs / embedding our FAQs using shortcode.

    We created and published our first FAQ, and when attempting to view the FAQ (, we are receiving an error: Not found, error 404.

    When attempting to embed the FAQ using the shortcode [select-faq faq_id=’21584′], nothing displays.

    How can this be resolved?



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  • Plugin Contributor EtoileWebDesign


    Hi Brian,

    For the 404 errors, as is often the case when a new custom post type is registered in WordPress, it sounds like you just need to flush your permalinks. To do this:

    – In the main menu, go to “Settings > Permalinks”.
    – Scroll down, if needed, and click “Save Changes”. No need to actually make any changes.
    – Rewrite rules and permalinks have now been flushed. Try your FAQ again.

    For the [select-faq] shortcode, can you try referencing the faq you want to display by slug instead of ID? Like so:

    [select-faq faq_slug="my-faq-slug"]

    Thank you



    thank you for your reply! the updated shortcode did exactly what we were seeking. many thanks!

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