Title: 'Add new plugin' error message Last modified: August 22, 2016 --- # 'Add new plugin' error message * [Lesley](https://wordpress.org/support/users/cornucopia-design/) * (@cornucopia-design) * [11 years, 3 months ago](https://wordpress.org/support/topic/add-new-plugin-error-message/) * Have just tried to ‘add new plugin’. I get this message: _“An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration”_. * I have tried disabling all plugins and changing the theme to a basic 2015 but I still get the same message. I can see the list of installed plugins OK. * We have not recently made any updates to the site. Everything else seems to be working fine, front and backend. * None of my other sites, also recently updated to 4.1, have the same problem. * Any ideas please? Viewing 2 replies - 1 through 2 (of 2 total) * Moderator [t-p](https://wordpress.org/support/users/t-p/) * (@t-p) * [11 years, 3 months ago](https://wordpress.org/support/topic/add-new-plugin-error-message/#post-5732837) * This error is likely due to an issue with yours’/ hosts’ server. If your site is on a remote server, try contacting your hosting provider about this. * Thread Starter [Lesley](https://wordpress.org/support/users/cornucopia-design/) * (@cornucopia-design) * [11 years, 3 months ago](https://wordpress.org/support/topic/add-new-plugin-error-message/#post-5733119) * Thanks Tara, you’re right. The host has dealt with it. Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘'Add new plugin' error message’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 2 replies * 2 participants * Last reply from: [Lesley](https://wordpress.org/support/users/cornucopia-design/) * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/add-new-plugin-error-message/#post-5733119) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics