Support » Plugin: Sensei LMS » “Add New Module” not working correctly

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  • Plugin Support Cena

    (@cena)

    Hi @kaleemsajid ,

    My apologies for the delay in responding!

    If this is still happening for you, the first thing I’d do is check for errors on that page.

    `Could you try the following steps so we can find out more about the problem?

    1. Open the dashboard page.
    2. Open your browser console by following this guide: https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis
    3. Click on the Network tab
    4. Refresh the page.
    5. Try to add a new module.
    6. If you see any lines in red inside the browser console, click on them. A new panel should appear on the right.
    7. Click on the “Response” tab in that new panel.
    8. Copy the message displayed there.
    9. Paste it in a reply to this email.
    10. If no red lines appeared in the browser console, click on the “Console” tab of the browser console.
    11. Copy any errors displayed there, and send them back to me.

    If that doesn’t show anything, would you install the [Health Check](https://wordpress.org/plugins/health-check/) and send us the report?

    There may be clues in your server or site setup that may be causing an issue.

    Best,
    Cena

    Plugin Author Donna Peplinskie

    (@donnapep)

    Closing as no reply in over 2 weeks.

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