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Membership 2
[resolved] Add New button not available on Subscription Plans page (13 posts)

  1. Robbie Gee
    Member
    Posted 2 years ago #

    Hi, I am trying to add a new subscription plan to my website but the 'Add New' button is just not there!!!

    I have tried disabling all other plugins, deleting & re-uploading the plugin it's self to no avail.

    This is a very strange glitch as it's only on this one page, all other 'Add New' buttons are visible. Furthermore the help tab on that page has what appears to be filler text 'Some help content'

    Thanks in advance for any help.

    -Robbie

    http://wordpress.org/plugins/membership/

  2. Mike
    WPMU DEV Support Staff
    Posted 2 years ago #

    Hi @Robbie Gee,

    The free version is limited, how many subscription plans do you have already?

  3. Robbie Gee
    Member
    Posted 2 years ago #

    Hey Mike, I only have 3 but I don't think that's the problem. I deactivated them & still no button???

    https://www.dropbox.com/s/2jp7mxplu9m57z6/2013-10-05_1505.png

  4. Hi there @Robbie Gee,

    Greetings and sorry about the delay.

    I have just tested this on my own sandbox install and this is due to already having 3 subscriptions.

    With the free version, if you have 3 subscriptions set up even if they aren't active, you can't add any additional subscriptions.

    Thanks.

    Kind Regards
    Jack.

  5. Maryline_love
    Member
    Posted 2 years ago #

    I am having the same issue, and I only have 2 registered users.

    Thanks.

  6. Hi there @Maryline_love,

    Hope your well today and thanks for your question.

    Sorry could you clarify please, do you have 2 active users or subscriptions plans?

    This is based on subscriptions plans (3 maximum on the free version).

    Please advise.

    Thanks!

    Kind Regards
    Jack.

  7. Maryline_love
    Member
    Posted 2 years ago #

    I have 2 inactive users, 2 subsciption plans. I can see the option for an inactive to subscribe to a plan. I can click on the selected subscription but then on the next page there is no button to complete the subscription.

    Thanks,

  8. Maryline_love
    Member
    Posted 2 years ago #

    I have 2 inactive users, 2 subsciption plans. I can see the option for an inactive to subscribe to a plan. I can click on the selected subscription but then on the next page there is no button to complete the subscription.

    Thanks,

  9. Hi there @Maryline_love

    Do you see button for active users so that they can upgrade?
    Maybe it's a dumb question, but is the payment gateway enabled? Which gateway are you using?

    Cheers
    Ash

  10. Maryline_love
    Member
    Posted 2 years ago #

    Not a dumb question at all. The users were activated, but the payment gateway was not setup. I set the paypal gateway and it's now working. I should have thought of it. Thank you so much. Is Authorize.net as easy to setup?

  11. anoop904
    Member
    Posted 2 years ago #

    I have installed a free version of the membership plugin. I have to create two subscription levels, basic and full. Is it possible to create a monthly subscription charge and yearly subscription charge( with a discount ) under the same subscription plan.?

  12. dipali.aghadiinfotech
    Member
    Posted 1 year ago #

    Hi, I am trying to add a new subscription plan to my website but the 'Add New' button is just not there!!!

    With the free version, I have 3 subscriptions set up and they are active, then also I can't add any additional subscription.

    Can you please help?

  13. Vinod Dalvi
    Inactive
    Posted 1 year ago #

    Hi @dipali.aghadiinfotech,

    Thanks for posting on the forums.

    Ideally its not a good process to post on a thread 9 months old. The plugin has changed since then and so has WordPress :)

    To help keep support tickets separate, could you please open a new thread for your new question on the following page. This helps to prevent any confusion as I'm sure you understand.

    http://wordpress.org/support/plugin/membership

    Also as per theĀ Forum Welcome,you should post your own topic.

    Cheers,
    Vinod Dalvi

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