Add multiple tickets for the same event but not the same date

  • Resolved pineapplesquad

    (@pineapplesquad)


    1 month, 2 weeks ago

    Hello,

    We are using your extension and we have a problem:
    When creating a recurring event, for example, if a user books a ticket for June 27th, and then wants to book a ticket for the same event on May 28th, they receive the following message when adding it to their cart: “This event has already been added to the shopping cart. To change the quantity, please remove it from the cart and add it back again.” Why is this happening?

    Thank you in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Md. Abdullah Al Mahim

    (@aamahin)

    1 month, 2 weeks ago

    Hello @pineapplesquad

    Thanks for your message, we will solve this problem in our next version release. Which is coming very soon.

    Thanks for your understanding.

    Best Regards

    Plugin Contributor Md. Abdullah Al Mahim

    (@aamahin)

    1 month ago

    Hello @pineapplesquad

    Thanks for your time. Can you please reinstall the Event Manager plugin and check again? To reinstall, please go to the website’s plugin list page, deactivate and remove the Event Manager plugin, then reinstall it from the Add New Plugin page.

    I hope this will solve the problem. Please let me know your feedback.

    Thanks for your understanding.

    Best Regards

    Thread Starter pineapplesquad

    (@pineapplesquad)

    1 month ago

    It works! That’s great, thank you! We noticed a small display issue in the checkout (sorry) in the screenshot: when you select, for example, two tickets for the same event on the same date, instead of displaying “My ticket €10 x 2 = €20”, it displays “My ticket €10 x 1 = €10 My ticket €10 x 1 = €10”.

    Thank you very much for your quick response.

Viewing 3 replies - 1 through 3 (of 3 total)

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