Add multiple tickets but not in the same time

  • Resolved pineapplesquad

    (@pineapplesquad)


    2 months, 3 weeks ago

    Hello,

    I’m using your extension and I’ve noticed a strange issue: I created an event and the user can purchase as many tickets as they want for the same event. If they add two tickets for the same event to their cart, everything works fine, but if they add one ticket and then another later, instead of having a cart with two tickets, they get the error message “This product is already in your cart!” Is a fix planned?

    Thank you in advance

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Md. Abdullah Al Mahim

    (@aamahin)

    2 months, 3 weeks ago

    Hello @pineapplesquad

    Please update the plugin to (5.3.1). This issue has been fixed in the latest version, Please let me know your feedback.

    Best Regards

    Thread Starter pineapplesquad

    (@pineapplesquad)

    2 months, 3 weeks ago

    Hello,

    Thank you very much for your quick response, but it doesn’t seem to be working properly.

    We no longer have the pop-up, but there are other issues: for a recurring event, if I have an event on date x and I also want to book for date y, it’s no longer possible to book date y. For all dates, we see the message: “Already in your cart.”

    When in the cart or checkout, the number of tickets is counted rather strangely: if I book 2 tickets on date x, instead of seeing : My ticket €10.00 x 2 = €20.00, for example, it says
    My ticket €10.00 x 1 = €10.00
    My ticket €10.00 x 1 = €10.00

    Thank you in advance

    Thread Starter pineapplesquad

    (@pineapplesquad)

    2 months, 1 week ago

    Hello,

    Did you receive our reply?

    For a recurring event, if I have an event on date x and I also want to book for date y, it’s no longer possible to book date y. For all dates, we see the message: “Already in your cart.”

    When in the cart or checkout, the number of tickets is counted rather strangely: if I book 2 tickets on date x, instead of seeing : My ticket €10.00 x 2 = €20.00, for example, it says
    My ticket €10.00 x 1 = €10.00
    My ticket €10.00 x 1 = €10.00

    Thank you in advance

Viewing 3 replies - 1 through 3 (of 3 total)

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