Title: Add member
Last modified: January 22, 2022

---

# Add member

 *  Resolved [blackbirdandthehun](https://wordpress.org/support/users/blackbirdandthehun/)
 * (@blackbirdandthehun)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/add-member-2/)
 * Sorry I accidentally posted this in the wrong forum (front end submit). my brain
   is fried with all this and I need it to work ASAP!!
 * So I have been slowly plugging away and now at a road block in the add member
   section. I have tried multiple times to upload the .csv file using the support
   page. All information in this file is correct so I do not know what the problem
   is. It will start to upload and then it flashes membership options briefly (even
   though these are in my file) and then says no data available!!
 * Example of file
    “lastname”,”firstname”,”Email”,”Phone”,”address1″,”address2″,”
   city”,”state”,”zip”,”country”,”massmail”,”Membership”,”status”,”status_automatic”,”
   paid”,”start_date”,”end_date”,”creation_date” “Horgkety”,”Sophy”,”Sophy@doosy.
   com”,””,””,””,””,””,””,””,”0″,”Group Annual Membership”,”active”,”1″,”1″,”1/07/
   21″,”1/07/22″,”22/01/22″
 * I am beyond frustrated as I don’t know why it isn’t working.
    So I then go to
   manually enter people on the membership page and click add member. I input all
   the information and there is no submit button to finish this??
 * I managed to add all the people but I can not transfer this across to any membership
   at all.
 * I am basically needing this to work our we are rebuilding our website and I have
   all the member information so do not need people to sign up.
 * Please help!!

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Franky](https://wordpress.org/support/users/liedekef/)
 * (@liedekef)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/add-member-2/#post-15279171)
 * In your example you’re mixing several style of quotes. I don’t know if that is
   because you don’t indicate it as code, but make sure you only use straight quotes,
   not slanted ones.
    Next to that, your date format is not as required, it should
   be YYYY-MM-DD format. This should work
 *     ```
       "lastname","firstname","Email","Phone","address1","address2","city","state","zip","country","massmail","Membership","status","status_automatic","paid","start_date","end_date","creation_date"
       "Horgkety","Sophy","Sophy@doosy.com","","","","","","","","0","Group Annual Membership","active","1","1","2021-01-07","2022-01-07","2022-01-22"
       ```
   
 *  Thread Starter [blackbirdandthehun](https://wordpress.org/support/users/blackbirdandthehun/)
 * (@blackbirdandthehun)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/add-member-2/#post-15280249)
 * Thanks for the reply Franky
    1) So I discovered when it exported in excel to .
   csv it was changing the quotes to be smart quotes (I was checking this but it
   seems some get past!) I have now tried again with straight quotes and the dates
   correct format YYY-MM-DD (also it kept changing the date format even when I had
   changed cells to be text!! So I made a custom field and it was fine). Still wasn’t
   working so I have now pulled it down to basics.
 * “lastname”,”firstname”,”email”
    “Horgetly”,”Sophy”,”Sophy@doosy.com”
 * Still not working!
 * So I go to the other option which is add member button….
 * 2) I can’t enter them manually with the add member section.
    The page has Send
   mail to new member? Membership (which is greyed out as one of my membership options)
   Start and end date boxes Members status calculated automatically Member status
   is pending??? grey drop down which I can’t select. I am trying to add them as
   a member so I would have thought this is something I can do in here. Member paid
   last payment received.
 * I can edit all the above except the member status which is locked as pending?
   
   It has a part to find people but there is no submit option.
 * I have a screen shot of this page but can’t seem to post it in the forum.
 * This there is no way for me to manually add people later on when we have new 
   members join (we are not using the join front end component as we have a specific
   membership form for the association). I have linked all my WP users with the 
   EME “people”
 * How do you add members manually I have looked on your seperate website with the
   instruction manual but it doesn’t indicate this.
 * I have entered the people in the people section but I can’t seem to make them
   members!
 * Thank you for your help. My Brain is still fried with this. Was just thinking
   I have a membership portal with another plugin, could there be a conflicting 
   issue? Do I even need this WP membership sign in option plugin? (Simple WP Membership:
   SO I may not even need this with EME, We just want a members only section for
   our paid members on the website which has the events calendar and assn documents
   info for only them. the rest of it is for public access.)
    Still trying to get
   my head around it as I have been dumped into it in the deep end as our last web
   person just decided they had had enough and dropped it all! I have a friend who
   can sort of assist.
 * Thank you
 *  Plugin Author [Franky](https://wordpress.org/support/users/liedekef/)
 * (@liedekef)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/add-member-2/#post-15280286)
 * The example I gave back works just fine to import. I can’t help you to generate
   a CSV file with correct quotes though, but: libreoffice can help you (it messes
   around less than Excel).
    Also, as indicated in the doc on how to import members,
   there are 5 fields required: “lastname”,”firstname”,”email”,”membership” and “
   start_date”. If those are not present, nothing will happen. But they were present
   in your initial example, so your data was ok.
 * When adding a member manually, the initial state is “pending”. If you want to
   change that off the bat, change “Member status calculated automatically” to “
   no”, set the state to what you want and then change it back tio “yes”. Maybe 
   I should leave that field changeable all the time (I forgot why I linked those
   2 fields together in the first place) … something I’ll change for the next version.
   
   The part where you can search for an existing person is autocomplete, so just
   start typing a person name where it says “Start typing a name” and it should 
   find the person of choice.
 *  Thread Starter [blackbirdandthehun](https://wordpress.org/support/users/blackbirdandthehun/)
 * (@blackbirdandthehun)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/add-member-2/#post-15280692)
 * Thank you Franky I will still battle with my .csv file I have all the quotes 
   straight all info correct so will keep working out the how to get it to import.
 * I am also working on the manual adding, which I will do for individual members
   when they join later on. As we in general don’t have an influx of more than a
   couple at any one time so will need to enter manually.
 * The manual add member doesn’t have any submit button or anything.
 * I can select my wp user/people but there is nothing to then keep them in there
   to submit them as a member to EME? Have I missed something?
    Thanks
 *  Thread Starter [blackbirdandthehun](https://wordpress.org/support/users/blackbirdandthehun/)
 * (@blackbirdandthehun)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/add-member-2/#post-15280735)
 * Oh and I have done what you suggested regarding the add member page to change
   the member status to “yes” and “active” but it doesn’t save it so when I go back
   to the member page there are no members!
    Thanks
 *  Thread Starter [blackbirdandthehun](https://wordpress.org/support/users/blackbirdandthehun/)
 * (@blackbirdandthehun)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/add-member-2/#post-15280756)
 * OK so I finally managed a work around.
    I created the most dodgy membership joining
   form (which we wont use) that has family name, first name and email and submit
   button.
 * Once I managed to add myself as a member the whole add members from the people
   I have already entered worked!!
    Go figure!!

Viewing 6 replies - 1 through 6 (of 6 total)

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 * 6 replies
 * 2 participants
 * Last reply from: [blackbirdandthehun](https://wordpress.org/support/users/blackbirdandthehun/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/add-member-2/#post-15280756)
 * Status: resolved