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Add media not working in 3.5 (8 posts)

  1. mariasamba
    Member
    Posted 2 years ago #

    I just upgraded to 3.5. Tried to insert a photo into my blog but nothing happens when I clock on the add media button.... Help!

  2. esmi
    Forum Moderator
    Posted 2 years ago #

  3. mariasamba
    Member
    Posted 2 years ago #

    No help there....but thanks anyway. SIGH! I just want to insert an image into my blog post! Wish I hadn't upgraded!

  4. MacHawk
    Member
    Posted 2 years ago #

    Maria: You can go back in time to 3.4.2. It's easy, especially with an FTP client.

    How To: http://t.co/XQXs155p

  5. mariasamba
    Member
    Posted 2 years ago #

    Oooo! Looks scary but I'll give it a try! Thanks MacHawk!

  6. kmessinger
    Moderator
    Posted 2 years ago #

    @mariasamba

    Tried to insert a photo into my blog but nothing happens when I clock on the add media button.... Help!

    Did you try both uploaders?

    No help there....but thanks anyway.

    Did you actually do the recommended things on that list? Disable all plugins, change themes, use your browser to detect javascript errors, etc? You need to do more that just read through it.

    @MacHawk Going back is just a bandaid. Whatever problem is occurring needs to be figured out unless you never plan an upgrade again.

  7. mariasamba
    Member
    Posted 2 years ago #

    I just deactivated all the plugins and the media button now works. Next step is to reactivate one by one to find the culprit causing the problem.
    Thank you for you help.

  8. mariasamba
    Member
    Posted 2 years ago #

    Jetpack was the problem.

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