Support » Fixing WordPress » Add Media icon not working in version WP 3.7.1

  • I have loaded pictures into my media library with ease. However, when I go to my website page titled Video I have problems with the Add Media icon. I want to add pictures of the person speaking on the video. I go to the video page and select edit and open up the page for editing. I click on the Add Media icon and it does nothing. It should pop-up a window that displays images in my media library. It doesn’t. I’ve tried everything I can think of to get the Add Media icon to work but so far no luck. Suggestions would be appreciated.

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  • Please try temporarily disabling all plugins and testing again.

    If it still does not work, try a different web browser.

    For example, if you are using Internet Explorer, try Firefox or Chrome.

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