Title: Add Mail verification
Last modified: September 2, 2022

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# Add Mail verification

 *  Resolved [romaleg](https://wordpress.org/support/users/romaleg/)
 * (@romaleg)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/add-mail-verification/)
 * Hi!
    I have a question, is it possible to reject payments if the email address
   in the woocommerce system is different from the mail in the PayPal system? We
   sell digital goods, and there was a situation when a customer used a stolen account
   and then the owner of the account demanded a refund. We would like to check the
   client’s email, verify it and if it does not come off, then cancel the payment
   and cancel the order. Can you tell me how to implement something like this? on
   what hook can we hang such a check? thanks`

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/)
 * (@niklasinpsyde)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/add-mail-verification/#post-15978370)
 * Hi [@romaleg](https://wordpress.org/support/users/romaleg/),
 * A task like this would be more suited for custom code or a fraud prevention plugin,
   but not the payment gateway itself.
    So there is no functionality in PayPal Payments
   that would allow you to automatically achieve something like this.
 * I’m not sure the buyer’s PayPal account email address is ever communicated back
   to the WooCommerce order. So I don’t know how it would be possible to compare
   the checkout email with the PayPal account email on the WooCommerce side.
 * But you can set the Intent to `Authorize` and only capture the payments manually
   after confirming that it the order suits your needs.
 * Kind regards,
    Niklas
 *  Plugin Support [Syde Joost](https://wordpress.org/support/users/joostvandevijver/)
 * (@joostvandevijver)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/add-mail-verification/#post-16074727)
 * Hello,
 * since we did not receive any response or follow-up questions from you, we will
   assume you got this working to your requirements. If you still have any more 
   questions for us, please open a new thread, because we will mark this one as 
   resolved.
 * Kind regards,
    Joost

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Add Mail verification’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-paypal-payments/assets/icon-256x256.png?rev=
   3234615)
 * [WooCommerce PayPal Payments](https://wordpress.org/plugins/woocommerce-paypal-payments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-paypal-payments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-paypal-payments/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-paypal-payments/reviews/)

## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)

 * 2 replies
 * 3 participants
 * Last reply from: [Syde Joost](https://wordpress.org/support/users/joostvandevijver/)
 * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/add-mail-verification/#post-16074727)
 * Status: resolved