Support » Fixing WordPress » add image doesn’t work

  • raul99t

    (@raul99t)


    Hi,

    I have a problem with inserting images to my page. I’m using visual composer at the moment.

    I can upload the image to the media gallery, but
    I can’t add image to the block. So when I clicked “add image” it loads but nothing happens.

    For now, I use html snipper/external link to add my image.

    I’ve searched in this forum about the same problem. The solution might be disabling mod_security on cpanel, but I can’t find it on my cpanel.

    Could anyone help me with another solution?

    The page I need help with: [log in to see the link]

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  • Moderator bcworkz

    (@bcworkz)

    If you are on shared hosting, you’ll need your host’s help to alter mod_security rules. It’s not something hosts leave for customers to manage.

    If you still have trouble, I suggest asking through Visual Composer’s dedicated support where their experts are in a better place to help you.
    https://visualcomposer.com/support/

Viewing 1 replies (of 1 total)
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