Support » Fixing WordPress » Add image

  • Since installing the new update the ” add image” button doesn’t work. I have the images uploaded into the library; however, I’m unable to insert images to the pages.

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  • esmi


    Forum Moderator

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Okay I followed every step and the add image button still doesn’t work.
    I go to pages, select the page I want, do to add the image and the only thing that happens is a “#” sign shows up at the end of the http address.
    What is going on? Please help my boss is getting pissed that I can’t upload new pictures.



    Forum Moderator

    Can we see the site using the default Twenty Twelve theme with all plugins deactivated?

Viewing 3 replies - 1 through 3 (of 3 total)
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