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NextGEN Gallery
[resolved] Add Gallery Page is Blank (53 posts)

  1. jtaylo49
    Member
    Posted 2 years ago #

    Ever since I updated to WP 3.5, only on one of my sites will the Add Gallery page not show up. It just turns up blank. I deleted and reuploaded all of the files in the admin folder for the plugin but it still doesn't work. I have 3+ other wordpress websites that use Nextgen gallery and they did not have this issue.

    http://wordpress.org/extend/plugins/nextgen-gallery/

  2. Have you tried:
    - deactivating all other plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the 2010 theme to rule out any theme-specific problems?

    You may also want to check the master list of issues here - http://wordpress.org/support/topic/troubleshooting-wordpress-35-master-list?replies=4

  3. myvarocks
    Member
    Posted 2 years ago #

    Wondering if there are any other fixes on this? I'm encountering the same blank page since upgrading WP.

    Deactivated all other plugins, deleted and reinstalled nextgen. Checked on Safari and Firefox..

  4. jtaylo49
    Member
    Posted 2 years ago #

    For me, it was my theme. I had to change themes.

  5. maximaal
    Member
    Posted 2 years ago #

    Is there a fix yet? Same problem?

  6. wp_user888
    Member
    Posted 2 years ago #

    I have the same problem, why is support not looking into this? We all can't be using the same theme so there is a common issue, and we need to be made aware of it ... support? did you leave us?

  7. myvarocks
    Member
    Posted 2 years ago #

    I'm using the same theme on two different websites. I'm having this problem on one website and not the other. So, cant' be a theme issue.

  8. timeonthewater
    Member
    Posted 2 years ago #

    I have the same problem. I installed the plug-in and placed it a widget area and there are no galleries display and no menus.

  9. wp_user888
    Member
    Posted 2 years ago #

    How do we get someone on here to provide us some assistance? Am i in the wrong place?

  10. VM Systems
    Member
    Posted 2 years ago #

    We have the same issue. WordPress was up to date. After plugin update the problem started. Attempted to deactivate plugin and re-activate and problem persists.

  11. maximaal
    Member
    Posted 2 years ago #

    I believe it is a jQuery problem. But have no solution.

  12. Gchatzop
    Member
    Posted 2 years ago #

    I have this and I get this message :

    Uncaught TypeError: Object [object Object] has no method 'uniqueId' load-scripts.php:23
    FB.getLoginStatus() called before calling FB.init().

    it seems that #slider has a display:none and that jquery tabs jscript cannot complete. Can a plugin developer help plz?

  13. maximaal
    Member
    Posted 2 years ago #

    Yes, the same as above jquery tabs error.

    TypeError: e(...).uniqueId is not a function
    http://www.site.nl/wp-includes/js/jquery/ui/jquery.ui.tabs.min.js?ver=1.9.2
    Line 5

  14. myvarocks
    Member
    Posted 2 years ago #

    For me, it was an issue with Bulletproof Security. I deleted it, and everything started working again. Deactivating didn't help; had to delete.

  15. AITpro
    Member
    Posted 2 years ago #

    @myvarocks - There are no known issues/conflicts with BPS and NextGEN Gallery so most likely you did not have both BulletProof Modes activated. If you only have root BulletProof Mode and not wp-admin BulletProof Mode then this will cause issues/problems in your WP Dashboard.

    There is an issue with older versions of BPS and WP 3.5. WP 3.5 made significant changes to jQuery and we released BPS .47.7 that fixes an issue/problem with BPS and WP 3.5.

    I have just tested NextGEN and did not find any issues or problems creating a Gallery and all other functionality in NextGEN is working fine with BPS BulletProof Modes activated.

    Tested with:
    WP 3.5
    Theme 2011
    BPS .47.7
    NextGEN 1.9.10

  16. wp_user888
    Member
    Posted 2 years ago #

    Still getting a blank page, this is so annoying. Doesn't seem like people have any luck or clue on what this error is... has nobody from nextgen been on here to fill us in or help us out?

  17. rnienhuis
    Member
    Posted 2 years ago #

    I have the same problem, after the upgrade to WP 3.5 have not found an plugin jet that is incompatible, eventhough I switched of and on allmost all plugins individually.
    If anyone has a fix for the NextGEN plugin that would be great!

  18. myvarocks
    Member
    Posted 2 years ago #

    Do you have Bulletproof Security? Although the person above says there is no conflict, this is what fixed it for me. Deactivating the plugin didn't work- I had to delete it. As soon as I deleted it, the Gallery page came up again, and another problem unrelated to NextGen was fixed along with it.

  19. AITpro
    Member
    Posted 2 years ago #

    @myvarocks - I am the plugin author/creator of the BPS plugin. ;) Most likely you have some specific issue going on on your site. Example: a combination of plugin conflicts or something like that scenario. I tested on these site types below and did not find any problems. Typically just deactivating and uninstalling BPS does not fix an issue/conflict and if there is a conflict then normally you would need to delete the root .htaccess file and wp-admin files using the built-in Default Modes for troubleshooting on the BPS Security Modes page to determine if BPS is blocking something in another plugin. Since the BPS plugin has built-in troubleshooting you do not need to deactivate it like you would normally do for other plugins for troubleshooting purposes. Thanks.

    Standard Single WordPress installation
    GWIOD
    Network/Multisite
    BuddyPress

  20. VM Systems
    Member
    Posted 2 years ago #

    We do not use the BPS plugin but have this issue. I don't think it's a BPS plugin related issue

  21. brushbox
    Member
    Posted 2 years ago #

    Has anyone figured this out when it does not involve another plug-iN?

    I have no other plug-in activated other than the NextGen Gallery and the Add Gallery page is still blank.

    I don't know what else to do, and I'd really rather not reinstall/reset the galleries because I have hundreds of pictures in the gallery that I will have to reorganize and gather if I have to reset the gallery.....

    PLEASE HELP!

  22. Ayman_bat
    Member
    Posted 2 years ago #

    solution
    http://wordpress.org/support/topic/jetpack-204-breaks-nextgen-galleries#post-3622480
    tested today

    In file class.jetpack-post-images.php (jetpack plugin directory), replace line 254:
    $html = apply_filters( 'the_content', $html->post_content );
    with
    $html = $html->post_content;

    Now it is working for my site. http://networkset.net

  23. maximaal
    Member
    Posted 2 years ago #

    jetpack? no jetpack here...

  24. photocrati
    Member
    Plugin Author

    Posted 2 years ago #

    Hey everyone,

    Would you all mind downloading and installing our most recent Beta (found here) and let us know if this issue persists or if its resolved?

    If the issue persists for you, please submit your bug report here, with temp. login credentials so we can dig deeper into why this is happening for some users but not all. Also, please include in your bug report if the issue persists with all plugins deactivated except NextGEN Gallery > browser cache cleared and site refreshed. Also, try switching to WordPress Default Theme. One other thing to try is disabling all browser plugins/extensions.

    Thanks!

  25. GeekStreetWP
    Member
    Posted 2 years ago #

    I have tested the BETA VERSION and All is FINE. THANK YOU!

  26. maximaal
    Member
    Posted 2 years ago #

    Sorry no fix for me.
    The options page keeps auto reloading.

    SCRIPT438: De eigenschap of methode uniqueId wordt niet ondersteund door dit object
    jquery.ui.tabs.min.js?ver=1.9.2, rule 5 sign 5217
    Logboek: De eigenschap of methode uniqueId wordt niet ondersteund door dit object
    Logboek: FB.getLoginStatus() called before calling FB.init().

    I believe it is this: a=e(r).uniqueId().attr("id")

  27. wp_user888
    Member
    Posted 2 years ago #

    Doesn't work for me, page also keeps auto reloading and eventually errors out with:

    Request-URI Too Large
    HTTP Error 414 Request URI too long

    Uhhhhrrgg ... please let me know once its fixed and i'll try to redownload the beta.

  28. trader88888
    Member
    Posted 2 years ago #

    Same thing here, 414 error after auto refresh. this is SO annoying :( please fix.

  29. VM Systems
    Member
    Posted 2 years ago #

    We loaded the beta.

    Ours displayed the page finally but would auto reload and eventually give the "Request-URI Too Large" error as well.

    I just disabled all my plugins and the problem went away. I added what I needed to the gallery and then re-enabled them again. It's close enough to a fix for me at this time. At least I can add images now when needed.

    My theme is NOT standard, so it is not theme related in our instance.

  30. trader88888
    Member
    Posted 2 years ago #

    Clearly way to many people have different plugins, different themes and everything else that it has to be related to this plugin or something not being unique where its the trigger to a much bigger issue.

    I tried what VM System says with no luck with disabling all the plugins and re-enabling. Glad that worked for you as a TEMPORARY FIX but im still swimming in shark infested waters.

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