Title: Add Files Last modified: December 9, 2020 --- # Add Files * Resolved [sannea](https://wordpress.org/support/users/sannea/) * (@sannea) * [5 years, 9 months ago](https://wordpress.org/support/topic/add-files/) * Today button “Add Files” just stop working Viewing 15 replies - 1 through 15 (of 20 total) 1 [2](https://wordpress.org/support/topic/add-files/page/2/?output_format=md) [→](https://wordpress.org/support/topic/add-files/page/2/?output_format=md) * Plugin Support [ibulbworksupport](https://wordpress.org/support/users/ibulbworksupport/) * (@ibulbworksupport) * [5 years, 9 months ago](https://wordpress.org/support/topic/add-files/#post-13768688) * [@sannea](https://wordpress.org/support/users/sannea/) I have tested it and it is working. Make sure you are the admin or allowed by admin to “Add Files”. * You may share some screenshots to explain the issue. * Thread Starter [sannea](https://wordpress.org/support/users/sannea/) * (@sannea) * [5 years, 9 months ago](https://wordpress.org/support/topic/add-files/#post-13776585) * Idk, i add a lot of files, and button just stop working, the only change i make its a update of wp, i try to bakup via plugin to the previous version, but its still not work, in inspector no errors, try to fix it by myself but i can’t. I attach a video, but it just show what i am saying, nothing happen when i press“ Add Files” i try other theme, i try other browsers, nothing * [YouTube](https://youtu.be/CrracWdpwPM) * Plugin Support [ibulbworksupport](https://wordpress.org/support/users/ibulbworksupport/) * (@ibulbworksupport) * [5 years, 9 months ago](https://wordpress.org/support/topic/add-files/#post-13776795) * [@sannea](https://wordpress.org/support/users/sannea/) let me check it on our end. * Plugin Support [ibulbworksupport](https://wordpress.org/support/users/ibulbworksupport/) * (@ibulbworksupport) * [5 years, 9 months ago](https://wordpress.org/support/topic/add-files/#post-13776926) * [@sannea](https://wordpress.org/support/users/sannea/) Please make a video, press F12 and click on Console. Clear the console first and then click “Add Files” and see if there is any error. * [Screenshot](https://prnt.sc/w0kjwl) * [ronaldz](https://wordpress.org/support/users/ronaldz/) * (@ronaldz) * [5 years, 9 months ago](https://wordpress.org/support/topic/add-files/#post-13777088) * hi, I have a clean new installation of WP and I confirm creating folders ok but no action when clicking Add Document wp docs 1.6.8 * Plugin Support [ibulbworksupport](https://wordpress.org/support/users/ibulbworksupport/) * (@ibulbworksupport) * [5 years, 9 months ago](https://wordpress.org/support/topic/add-files/#post-13777211) * [@ronaldz](https://wordpress.org/support/users/ronaldz/) it is working with latest version of WordPress version (5.6) on our end as you can see [here](https://youtu.be/w3H23MNQeag). * Please check the console as mentioned in recent [thread](https://wordpress.org/support/topic/add-files/?output_format=md#post-13776926) and let us know. * [ronaldz](https://wordpress.org/support/users/ronaldz/) * (@ronaldz) * [5 years, 9 months ago](https://wordpress.org/support/topic/add-files/#post-13777309) * Hi, I’m a beginner. I have the FREE version. Maybe you should test that one. I don’t know what the console is…… I just want some docs in some folders. and I’m working from the inside in the admin side of the website, not on a webpage as a user. - This reply was modified 5 years, 9 months ago by [ronaldz](https://wordpress.org/support/users/ronaldz/). * Thread Starter [sannea](https://wordpress.org/support/users/sannea/) * (@sannea) * [5 years, 9 months ago](https://wordpress.org/support/topic/add-files/#post-13777642) * [Video](https://youtu.be/ev8yBJxryBs) it output nothing in console * Plugin Support [ibulbworksupport](https://wordpress.org/support/users/ibulbworksupport/) * (@ibulbworksupport) * [5 years, 9 months ago](https://wordpress.org/support/topic/add-files/#post-13779537) * [@sannea](https://wordpress.org/support/users/sannea/) & [@ronaldz](https://wordpress.org/support/users/ronaldz/) please try the latest version. In case if it still does not work for you then debug this [way](https://youtu.be/BkslyrqYo9g) and let us know. * Thanks * [ronaldz](https://wordpress.org/support/users/ronaldz/) * (@ronaldz) * [5 years, 9 months ago](https://wordpress.org/support/topic/add-files/#post-13779994) * wp {i18n: Module, hooks: Module, a11y: Module, url: Module, domReady: ƒ, …} a11y: Module {__esModule: true, Symbol(Symbol.toStringTag): “Module”} apiFetch: ƒ X(e) autop: Module {__esModule: true, Symbol(Symbol.toStringTag): “Module”} components: Module {…} compose: Module {…} data: Module {…} date: Module {…} deprecated: ƒ c(e) dom: Module {…} domReady: ƒ r(e) element: Module {…} emoji:{ parse: ƒ, test: ƒ} escapeHtml: Module {…} hooks: Module {…} i18n: Module {…} isShallowEqual: ƒ (r,t) keycodes: Module {…} primitives: Module {…} priorityQueue: Module {__esModule: true, Symbol(Symbol.toStringTag): “Module”} reduxRoutine: ƒ s() richText: Module {…} url: Module {…} warning: ƒ r(e) __proto__: Object * wp.media undefined * wp.media.editor VM2905:1 Uncaught TypeError: Cannot read property ‘editor’ of undefined at :1:10 * Free version 1.7.0 php 7.3 * [joelparker](https://wordpress.org/support/users/joelparker/) * (@joelparker) * [5 years, 9 months ago](https://wordpress.org/support/topic/add-files/#post-13780137) * [@ronaldz](https://wordpress.org/support/users/ronaldz/) Please confirm that is media view editor css and js files are loading or not? You can check these files on page source code. Like showing in below given screenshots. * [https://snipboard.io/tV9ZCy.jpg](https://snipboard.io/tV9ZCy.jpg) [https://snipboard.io/uN9UAs.jpg](https://snipboard.io/uN9UAs.jpg) * Thanks * [ronaldz](https://wordpress.org/support/users/ronaldz/) * (@ronaldz) * [5 years, 9 months ago](https://wordpress.org/support/topic/add-files/#post-13780221) * Hi, No they are not in the page source code. * remove and reinstall of WP Docs done. Other plugins installed : [https://snipboard.io/JW40HO.jpg](https://snipboard.io/JW40HO.jpg) * Also, there is no default page “WP Docs” created in pages as mentionned (A default page is created with title “WP Docs” in pages. ) * ACTIVE_PLUGINS Booking Calendar 8.8 Duplicate Page 4.3 Elementor 3.0.14 Elementor– Header, Footer & Blocks 1.5.3 Starter Templates 2.3.9 UpdraftPlus – Backup/Restore 1.16.42 WP Docs 1.7.0 WP Photo Album Plus 7.6.02.004 * [joelparker](https://wordpress.org/support/users/joelparker/) * (@joelparker) * [5 years, 9 months ago](https://wordpress.org/support/topic/add-files/#post-13780492) * [@ronaldz](https://wordpress.org/support/users/ronaldz/) Please leave a query on [Contact Us](http://demo.androidbubble.com/contact/). Our team will contact back to you and check this issue with you. * Thanks * [ronaldz](https://wordpress.org/support/users/ronaldz/) * (@ronaldz) * [5 years, 9 months ago](https://wordpress.org/support/topic/add-files/#post-13780551) * No thanks. I’ll wait and see if other users have the same errors. As I’m a new user it may just be my provider or my fat fingers. And then wait for an updated plugin. Thanks for all the support sofar ! For the moment I’ll try to find why the CSS and js files aren’t loading, cheers. * Thread Starter [sannea](https://wordpress.org/support/users/sannea/) * (@sannea) * [5 years, 9 months ago](https://wordpress.org/support/topic/add-files/#post-13780706) * still don’t work [http://prntscr.com/w179n0](http://prntscr.com/w179n0) Viewing 15 replies - 1 through 15 (of 20 total) 1 [2](https://wordpress.org/support/topic/add-files/page/2/?output_format=md) [→](https://wordpress.org/support/topic/add-files/page/2/?output_format=md) The topic ‘Add Files’ is closed to new replies. * ![](https://ps.w.org/wp-docs/assets/icon-256x256.gif?rev=2286794) * [WP Docs](https://wordpress.org/plugins/wp-docs/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-docs/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-docs/) * [Active Topics](https://wordpress.org/support/plugin/wp-docs/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-docs/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-docs/reviews/) * 20 replies * 6 participants * Last reply from: [ibulbworksupport](https://wordpress.org/support/users/ibulbworksupport/) * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/add-files/page/2/#post-13811009) * Status: resolved