• Resolved jd19codec

    (@jd19codec)


    Do you have the ability to add comments to the review by other users? If other customers want to ask a question to someone who has already bought the product. Thank you

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hi,

    Thank you for reaching out to us.

    Unfortunately we haven’t this function. Review reply can only be done by admin.

    Best regards.

    Thread Starter jd19codec

    (@jd19codec)

    Are there any plans to add comments for all registered users in the near future? Thank you

    You can edit that in WordPress settings to allow users to leave a comment without registering: https://prnt.sc/VfMfYRALTgQ_

    And allow user to leave a review with/without being verified (verified users are ones who has bought the item) in WooCommerce settings: https://prnt.sc/GkceliFYRiPp

    For further details and specific steps, you can view more at our tutorial video here: https://youtu.be/CbsjqScSuf4

    Thread Starter jd19codec

    (@jd19codec)

    The comment form does not appear even if everyone is allowed to leave comments. It would be nice if you introduce the function of leaving comments by other users so that they can discuss the photo review. There is no such functionality in any plug-in with photo reviews. Thx

    We’ll do more researches and update our plugin in the future if possible. Thank you for the suggestion.

    Thread Starter jd19codec

    (@jd19codec)

    I looked at your demo and found a bug. Narrow photos are compressed in height. As a result, people in a narrow photo turn into dwarfs.

    Hi,

    I’ve taken a quick look at our demo, seems the images are still normal: https://prnt.sc/STx6jbfOvLLT

    Can you please share a screenshot how they look like on your end?

    Thread Starter jd19codec

    (@jd19codec)

    The easiest way to see the problem is on people’s faces.
    You look at the faces of people, they are all crumpled. And when you open it to the full screen – the face of a normal proportion.

    https://prnt.sc/LDlO1BOOqJLe

    https://prnt.sc/YkIdA4REVAVw

    all vertical photos have problems.

    The preview also has a problem.

    • This reply was modified 3 years, 1 month ago by jd19codec.

    Hi,

    I see, thank you for the notice. Actually, image style in the popup of our demo site is collapsed. The image in your screen mobile is full size and the image in popup is not full size, so they’ll be different a bit.

    On your site, you can choose another style to show full size image in popup when clicking to reviews.

    Thread Starter jd19codec

    (@jd19codec)

    I just gave you a hint. I give feedback to everyone.

    Most importantly, users liked that your plugin produces flat photos.
    Have a good day.

    • This reply was modified 3 years, 1 month ago by jd19codec.

    We want to extend our sincere gratitude for your valuable feedback aimed at improving our plugin. Your insights are greatly appreciated, and we are fully committed to enhancing our plugin for the better.

Viewing 11 replies - 1 through 11 (of 11 total)

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