Title: “Add” button not working Last modified: July 19, 2022 --- # “Add” button not working * Resolved [ahortonserene](https://wordpress.org/support/users/ahortonserene/) * (@ahortonserene) * [3 years, 11 months ago](https://wordpress.org/support/topic/add-button-not-working-4/) * Hello, * I’m really excited about the possibilities with this plugin, however, I’ve run into an issue. After adding and activating, I’m able to click “add a restriction” and configure all of the restriction details, however, when I click “add”, nothing happens – the “add a restriction” configuration box just remains on the screen. I am able to exit out of the box and when I do, the configuration I just tried to create will show up in the list of restrictions box, but only for a few seconds then it will disappear. I’ve tested if it could be clashing with other plugins by deactivating and reactivating, but haven’t found a clash. * Any help you can provide would be greatly appreciated – I think this plugin could be a major solution to something I’ve been working on for a client. Thanks! Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Support [mark l chaves](https://wordpress.org/support/users/mlchaves/) * (@mlchaves) * [3 years, 11 months ago](https://wordpress.org/support/topic/add-button-not-working-4/#post-15842650) * Hey [@ahortonserene](https://wordpress.org/support/users/ahortonserene/), * Thanks so much for posting. * Have you tried switching to a default theme like Twenty Twenty-One? * Are there any errors in the browser console or error logs? * What does your site health tool say? * If you can reproduce the issue on a staging site, you can give us access and we can have a look. Just submit a ticket via our contact form so we can work out the admin access details. * [https://code-atlantic.com/contact/](https://code-atlantic.com/contact/) * Cheers! * Thread Starter [ahortonserene](https://wordpress.org/support/users/ahortonserene/) * (@ahortonserene) * [3 years, 10 months ago](https://wordpress.org/support/topic/add-button-not-working-4/#post-15868140) * Hello, * I’d like to send you my login details to check it out however, when I navigate to the link provided for a contact form, there is no form that pops up to be filled out?? Is there another way to send the login info? * Amelia * Plugin Support [mark l chaves](https://wordpress.org/support/users/mlchaves/) * (@mlchaves) * [3 years, 10 months ago](https://wordpress.org/support/topic/add-button-not-working-4/#post-15869071) * Hey [@ahortonserene](https://wordpress.org/support/users/ahortonserene/), * Sorry about that. We’re checking into that now. We’ll keep you posted. * Thanks! * Plugin Support [mark l chaves](https://wordpress.org/support/users/mlchaves/) * (@mlchaves) * [3 years, 10 months ago](https://wordpress.org/support/topic/add-button-not-working-4/#post-15869200) * Hi [@ahortonserene](https://wordpress.org/support/users/ahortonserene/), * Thanks for your patience. The form is back up and working now. * [https://code-atlantic.com/contact/](https://code-atlantic.com/contact/) * Please submit your help request there. * To expedite things, you can use the Temporary Login Without Password plugin ( [https://wordpress.org/plugins/temporary-login-without-password/](https://wordpress.org/plugins/temporary-login-without-password/)). * Grab the link shown here [https://share.wppopupmaker.com/OAu884GK](https://share.wppopupmaker.com/OAu884GK) * And paste that into the form for us. * Cheers! * Thread Starter [ahortonserene](https://wordpress.org/support/users/ahortonserene/) * (@ahortonserene) * [3 years, 10 months ago](https://wordpress.org/support/topic/add-button-not-working-4/#post-15871789) * Your form is still not working. I’ve cleared my cache and tried different browsers, still nothing. Is there any other way I can get this information submitted to you? I really need to get this issue resolved in order to report back to my client. Also, I do not understand the instructions provided about a temporary login – you didn’t provide an email address for the temp login to go to? * Plugin Support [mark l chaves](https://wordpress.org/support/users/mlchaves/) * (@mlchaves) * [3 years, 10 months ago](https://wordpress.org/support/topic/add-button-not-working-4/#post-15872299) * Hey [@ahortonserene](https://wordpress.org/support/users/ahortonserene/), * We see the form is still working. Anyway, can you please submit a ticket via our Popup Maker contact form instead? * [https://wppopupmaker.com/support/#submit-a-support-ticket](https://wppopupmaker.com/support/#submit-a-support-ticket) * Click **Other Support**. The form should appear below that. * As mentioned before, you can copy the temporary access link and paste it into the form. * > To expedite things, you can use the Temporary Login Without Password plugin( > [https://wordpress.org/plugins/temporary-login-without-password/](https://wordpress.org/plugins/temporary-login-without-password/)). > Grab the link shown here [https://share.wppopupmaker.com/OAu884GK](https://share.wppopupmaker.com/OAu884GK) > And paste that into the form for us. * We’re not supposed to post any email addresses on the forum per WordPress.org guidelines. * > [Forum Guidelines](https://wordpress.org/support/guidelines/) * Cheers! * Thread Starter [ahortonserene](https://wordpress.org/support/users/ahortonserene/) * (@ahortonserene) * [3 years, 10 months ago](https://wordpress.org/support/topic/add-button-not-working-4/#post-15881682) * Thanks, just submitted a contact form. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘“Add” button not working’ is closed to new replies. * ![](https://ps.w.org/content-control/assets/icon-256x256.gif?rev=2968535) * [Content Control - The Ultimate Content Restriction Plugin! Restrict Content, Create Conditional Blocks & More](https://wordpress.org/plugins/content-control/) * [Frequently Asked Questions](https://wordpress.org/plugins/content-control/#faq) * [Support Threads](https://wordpress.org/support/plugin/content-control/) * [Active Topics](https://wordpress.org/support/plugin/content-control/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/content-control/unresolved/) * [Reviews](https://wordpress.org/support/plugin/content-control/reviews/) ## Tags * [settings](https://wordpress.org/support/topic-tag/settings/) * 7 replies * 2 participants * Last reply from: [ahortonserene](https://wordpress.org/support/users/ahortonserene/) * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/add-button-not-working-4/#post-15881682) * Status: resolved