Title: Add Attributes Tab keeps loading
Last modified: May 10, 2022

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# Add Attributes Tab keeps loading

 *  Resolved [Smartspeakers.co.za](https://wordpress.org/support/users/warrenjjrewards/)
 * (@warrenjjrewards)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/add-attributes-tab-keeps-loading/)
 * Hi everyone.
 * Im having difficulty loading a product with attributes.
 * When clicking on add in the attributes tab the grey ball just keeps spinning.
 * Any help would be greatly appreciated! Thanks in advance.
    -  This topic was modified 4 years, 1 month ago by [Smartspeakers.co.za](https://wordpress.org/support/users/warrenjjrewards/).

Viewing 9 replies - 1 through 9 (of 9 total)

 *  [Igor H](https://wordpress.org/support/users/ihereira/)
 * (@ihereira)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/add-attributes-tab-keeps-loading/#post-15631531)
 * Hello,
 * Be sure all the plugins are updated, then you can run a conflict test, as follows:
    - Clear the site cache
    - Temporarily switch your theme to [Storefront](https://www.woocommerce.com/storefront/)
    - Disable all plugins except for WooCommerce
    - Add attributes again for your product
 * At this point check if the issue is present, if not present then it was a conflict,
   you can reactivate the theme and plugins gradually one by one until you find 
   what is the cause of the problem [You can find a more detailed explanation on how to do a conflict test here.](https://docs.woocommerce.com/document/how-to-test-for-conflicts/)
 * Let us know if this worked for you.
 *  Thread Starter [Smartspeakers.co.za](https://wordpress.org/support/users/warrenjjrewards/)
 * (@warrenjjrewards)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/add-attributes-tab-keeps-loading/#post-15632108)
 * Thanks! I’ll be going through steps tomorrow and reply with an update.
 *  Plugin Support [Sérgio L. a11n](https://wordpress.org/support/users/csnlima/)
 * (@csnlima)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/add-attributes-tab-keeps-loading/#post-15632309)
 * Thank you [@warrenjjrewards](https://wordpress.org/support/users/warrenjjrewards/),
 * Please keep us posted.
 * Best,
 *  Thread Starter [Smartspeakers.co.za](https://wordpress.org/support/users/warrenjjrewards/)
 * (@warrenjjrewards)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/add-attributes-tab-keeps-loading/#post-15634945)
 * Thanks guys,
 * I can only go ahead with the steps on Monday so I wont be making any changes 
   to the ticket just yet.
 * We are sending an API feed to another site for the week and wouldn’t want to 
   cause any conflict.
 * Update to follow!
 *  [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/)
 * (@margaretwporg)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/add-attributes-tab-keeps-loading/#post-15635023)
 * Hi [@warrenjjrewards](https://wordpress.org/support/users/warrenjjrewards/)
 * Not a problem. Please take your time.
 * We’ll be here whenever you need further help.
 * Cheers
 *  [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/)
 * (@margaretwporg)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/add-attributes-tab-keeps-loading/#post-15655107)
 * We haven’t heard back from you in a while, so I’m marking this thread closed 
   for now – we’ll be here if and/or when you are ready to continue.
 *  Thread Starter [Smartspeakers.co.za](https://wordpress.org/support/users/warrenjjrewards/)
 * (@warrenjjrewards)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/add-attributes-tab-keeps-loading/#post-15655344)
 * Ok thank you Margeret. I should be able to look at the problem this week still
   or early next. Thanks again for your patience.
 *  [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/)
 * (@margaretwporg)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/add-attributes-tab-keeps-loading/#post-15655377)
 * Sure! Do let us have an update whenever you are able to.
 * We’ll be glad to check further.
 * Thanks
 *  Thread Starter [Smartspeakers.co.za](https://wordpress.org/support/users/warrenjjrewards/)
 * (@warrenjjrewards)
 * [4 years ago](https://wordpress.org/support/topic/add-attributes-tab-keeps-loading/#post-15706506)
 * Hi guys,
 * Thought I’d send an update, we followed Igors steps and found the problem.
 * It was a plugin we were using to send a feed to for marketing and no longer using.
 * It has been deactivated and deleted. The problem no longer persists.
 * Thanks!

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Add Attributes Tab keeps loading’ is closed to new replies.

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## Tags

 * [attributes](https://wordpress.org/support/topic-tag/attributes/)

 * 9 replies
 * 4 participants
 * Last reply from: [Smartspeakers.co.za](https://wordpress.org/support/users/warrenjjrewards/)
 * Last activity: [4 years ago](https://wordpress.org/support/topic/add-attributes-tab-keeps-loading/#post-15706506)
 * Status: resolved