@michamclain,
‘Sync new users’ will sync the new incoming WordPress users of your site.
To sync existing WordPress users, refer steps from here.
Let us know if it works for you.
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This reply was modified 6 years, 3 months ago by
Icegram.
Hey Icegram,
Thanks for the reply, but I still have a couple issues:
1) Your plugin “Sync New Users” function doesn’t specifically say how new. Is that users in the last 5 days, 300 days, etc. Nothing is said anywhere.
2) You could make this much simpler by added an option on that page to selectively “sync new users” or “sync all users”. This would be ideal.
3) You method simply links to an import/export. While this is great, it doesn’t mention how to export all current users then import them. Exporting my list does me no good. I only have myself in there as a test. All 700+ other users are currently only WP users and not subscribers in this plugin. So, I would need to export all users to CSV, then import into your plug. Thoughts on what to use to accomplish this?
4) Once I do #3, because of my point #1, I have no idea how frequently I should run the sync new users function. My goal is to always have all users be a subscriber in this case.
Please advise on this. Thanks.
@michamclain,
Your plugin “Sync New Users” function doesn’t specifically say how new. Is that users in the last 5 days, 300 days, etc. Nothing is said anywhere.
We agree it is not mentioned anywhere and have a made a note of updating the same in our docs.
Sync New Users will sync all the new incoming WP users in the Email Subscribers.
You could make this much simpler by added an option on that page to selectively “sync new users” or “sync all users”. This would be ideal.
We have noted down the same.
You method simply links to an import/export. While this is great, it doesn’t mention how to export all current users then import them. Exporting my list does me no good. I only have myself in there as a test. All 700+ other users are currently only WP users and not subscribers in this plugin. So, I would need to export all users to CSV, then import into your plug. Thoughts on what to use to accomplish this?
Export WP users in a CSV file and import the same in Email Subscribers.
Once I do #3, because of my point #1, I have no idea how frequently I should run the sync new users function. My goal is to always have all users be a subscriber in this case.
Once you click on Save in ‘Sync New Users’, you don’t have to re-run it everytime. It will work on it’s own once it is saved.
Hope this helps you.
Hey and thanks for the replies. This makes sense on the auto sync, but again, nothing was said about it’s function so I didn’t know. However, the auto sync you mentioned isn’t working on my site. I have 560 users, 4 of which were added after I sync’d the users using CSV. Those additional 4 users were not auto added to the list even though I have the setting to do that turned on.
Please advise.
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
@icegram I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.
https://make.wordpress.org/support/handbook/forum-welcome/#the-bad-stuff
Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.
If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.
Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.
@jdembowski,
Apologies. We won’t ask for login details on this forum from now on.
Jan, thanks for doing that but I personally wouldnt give mine out.
Icegram, this problem still exists. Please let me know if you can help.
@michamclain,
Just to clear out, we were not asking for details on this public forum.
With respect to issue that you are having, make sure
- you are using latest version – v3.3.4
- re-save sync settings in plugin and check the group that you have set for them
- add a new WordPress user with role subscriber and check if it gets added in Email Subscribers list or not
Let us know if it works for you.
