Support » Plugin: WooCommerce PayPal Checkout Payment Gateway » Add ability to use regular WC button on checkout page

  • Resolved Dominic

    (@dominicp)


    I have recently started experimenting with the new Smart Button features. In generally, they look great, but I find it really visually jarring when using PayPal on the standard WC checkout page.

    In this context the standard “Place order” button is totally replaced with the PayPal gold styled button. While it makes sense to have the button be visually distinct in other contexts, this change makes it feel like the checkout page no longer has a real “Submit” button.

    Could an additional option be added to simply change the button text (like the original behavior before the Smart Button was introduced) when used from the standard WC checkout page?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support John Coy

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @dominicp,

    Thanks for the suggestion! The API requires the additional step within PayPal to confirm the purchase which doesn’t quite provide the same functionality as the Place Order button did previously. This is why PayPal Checkout changed the text from Place Order to Continue to PayPal.

    The only changes Smart Buttons feature replaces the Continue to PayPal with button shown here: https://developer.paypal.com/docs/checkout/#integration-options

    Customer will still be required to initiate the authorization within PayPal.

    Hi @johndcoy,

    Thanks for the quick reply. Yes, that’s what I mean. Before the Smart Button transition, only the text of the button was changed. It still looked like a regular submit button integrated with the theme of the page. This was also consistent with the behavior of other payment gateways. Each gateway simply changed the text of the button to reflect what will happen when the user clicks it.

    Now, the entire button is changed. I realize this can be seen as a minor thing, but the checkout page is the single page on the site that requires the most trust and confidence from the user. And, to be presented with a submit button that doesn’t match the theme of the site can jeopardize that trust.

    Does that make sense?

    Thank you,
    Dominic

    Plugin Support John Coy

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @dominicp,

    Thanks for the confirmation. What feature of Smart Buttons do you like that would make you want to use it over having it disabled and showing the default checkout button styles?

    Hi @johndcoy,

    Personally, I don’t really need the Smart Button features and I currently have them disabled for this exact reason. But, from the prominent deprecation message I get the impression that the old button will be going away soon. So, I wanted to see if we could maintain this one aspect of the original button in future versions.

    Thank you,
    Dominic

    Plugin Support John Coy

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @dominicp

    Thanks for the feedback. If we see more requests for this from others we’ll consider and hope to see that feature added in the future.

    Thanks again!

    I do totally second this request. The smart payment button is a good idea for the cart page to allow faster payment, however, not on the checkuot page. I expect the button to be at the end of the page, the smart payment buttons are somewhere inbetween. If a customer switches between payment methods he already saw the “buy now” button at the end of the page in classical layout, and then its suddenly gone and replaced by a paypal checkout button at a totally different position.

    Plugin Support Mike W

    (@nixiack8)

    Thanks for the vote! We will go ahead and add it to the requests and hope to see it added in the future as well 🙂

    Plugin Support Hari Shanker R

    (@harishanker)

    Automattic Happiness Engineer

    Hi folks!

    Thanks for your feedback on the Smart Payments Button. We will be passing this along to our developers to see if we can implement this in future versions of the plugin.

    I’m marking this as resolved for now, but please feel free to reply to this thread if you have any further suggestions on this.

    Tobo

    (@infonetzlichtcom)

    I have the same problem: https://wordpress.org/support/topic/smart-payments-buttons-are-very-confusing/ the buttons are very confusing for most customers. Hope there will be a solution when old buttons are gone:

    “Personally, I don’t really need the Smart Button features and I currently have them disabled for this exact reason. But, from the prominent deprecation message I get the impression that the old button will be going away soon. So, I wanted to see if we could maintain this one aspect of the original button in future versions.”

    and

    “The smart payment button is a good idea for the cart page to allow faster payment, however, not on the checkout page. … If a customer switches between payment methods he already saw the “buy now” button at the end of the page in classical layout, and then its suddenly gone and replaced by a paypal checkout button.”

    THANKS!

    • This reply was modified 1 year, 1 month ago by  Tobo.
Viewing 9 replies - 1 through 9 (of 9 total)
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