could it be a theme or other plugin issue? since I tried this using wp default twentythirteen theme and seems to be working fine?
One of the support specialists suggested, “it sounds like some of these issues are related to your setup rather than our plugin. If you can please raise these issues and suggestions on our forums, we’ll be happy to help you there…”
Which support specialist do you mean? For your theme?
One thing I can tell from looking at your Events page is that don’t seem to have Event Manager activated, which is why you’re seeing
[events_list_grouped mode="monthly" country="US"]
on that page instead of a list of events.
I deactivated the plugin to search for another one while I’m waiting.
That’s why you saw shortcode.
The person who answered was:
Marcus Sykes
Events Manager Lead Developer
hmm, this could be a theme issue as per my post above this is because am getting this error when I try to view your site
Uncaught TypeError: Object [object Object] has no method 'datepicker'
Uncaught TypeError: Cannot call method 'shift' of null all.js?ver=3.7:60
angelo_nwl is there something wrong with your updates, or possibly, did you check another browser? It works fine when I penetrate from my page as well as other computers. I’d hate to have someone with the same problems see these posts and be confused with your diagnoses.
hmm, that is what I see when I take a look in your site at http://cipherproductionsinc.com/events/ then using chrome right click > click Inspect element > click console
using firefox, TypeError: dateInput.datepicker is not a function
angelo_nwl Please stop leaving messages on this inquiry for help. Thank You. As I said I was able to access on both my computer and another computer.
@prentice Angelo, Caimin, Marcus and I are all support folk for the EM plugin so Angelo is simply trying to help with your issue.
I can also see the errors that Angelo mentioned and that could well be a symptom of the cause of your issues so well worth addressing.
Can you please try the default WordPress theme? This will allow us to see whether the issue is related to your theme or not and can therefore narrow our troubleshooting efforts?
If that doesn’t impact, please disable all other plugins to see if one of those is causing a conflict that is triggering this issue. I do see a LOT of javascripts called on your site and several JS-related errors so this could well be the cause.
Once you take these steps we’ll be able to help you further.
Thanks,
Phil
I have Easel set as the default theme. The rest of the themes have been erased. Again, I’m unable to see the issue that you guys are producing, or that is populating from your computers. Maybe I should find an Events Manager that is more closely designed to match my theme.
There’s not a lot we can do to help you if you’re unwilling to try the default theme I’m afraid. Without doing that we can’t narrow down the cause and figure it out.
If you’d like us to help, please go through the steps outlined above and we can proceed.
Thanks
