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  • Plugin Author presswizards

    (@presswizards)

    Our plugin is also used by over 30,000 web sites world wide, you’d see many more complaints of spam adverts if our plugin was the cause… do some research or hire a professional to clean out your site if need be?

    Hello Rob, thank you for your reply. Our readers brought this issue to our attention and the scam adverts disappeared instantly for them after we removed the plugin. We will be scanning our website for malware asap. If the issue proves to be unrelated to your plugin I will definitely remove the review.

    Plugin Author presswizards

    (@presswizards)

    Hi there,

    I appreciate your reply. As mentioned it’d be better to open a support thread versus assuming it’s our plugin and leaving a review without trying to solve it first… I’d appreciate updating the review as soon as you feel comfortable based on finding the root cause. I don’t think reviews can be deleted.

    If you reactivate our plugin, as a test, please do let me know if scam adverts reappear, and if so, please let me know right away and send screenshots? I’d love to help troubleshoot and fix, just to ensure it’s not related to our plugin, or hunt down how it’s happening if it is – I’ve tested the plugin on other sites, and want to emphasize there’s no spam adverts being added by any of our code (which is always open for review right in the repository’s source code control: https://plugins.trac.wordpress.org/browser/featured-images-for-rss-feeds/ )

    Thanks,
    Rob

    Plugin Author presswizards

    (@presswizards)

    Thanks for your update, I appreciate it, and would still like to test the plugin on your site if there’s still a question related to the adverts showing up. Please let me know.

    Rob

Viewing 4 replies - 1 through 4 (of 4 total)
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