Title: Ad groups not working
Last modified: September 5, 2026

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# Ad groups not working

 *  [Morgan Grip](https://wordpress.org/support/users/morganmmg/)
 * (@morganmmg)
 * [1 week, 6 days ago](https://wordpress.org/support/topic/ad-groups-not-working/)
 * Impossible to add ads to Ad groups. I save ads in ad group but after saving they
   dissapear.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fad-groups-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [ahmeddr](https://wordpress.org/support/users/ahmeddr/)
 * (@ahmeddr)
 * [1 week, 2 days ago](https://wordpress.org/support/topic/ad-groups-not-working/#post-19014638)
 * Hi [@morganmmg](https://wordpress.org/support/users/morganmmg/)!
 * Thank you for your patience!
 * On the Groups & Rotation screen, adding ads is two steps: choose the ad, click**
   Add** so it appears in the table, then click **Save**. If you only select the
   ad in the dropdown and save, it will not be stored.
 * If the ad _does_ show in the table and disappears after saving, please try the
   following.
 * **1. Browser console**
 * Stay on **Advanced Ads > Groups & Rotation**. Right-click the page and choose**
   Inspect**. In the panel that opens, click the **Console** tab. Then add an ad
   to the group and save it. Note any red error messages.
 * Also click the **Network** tab in that same panel, add an ad, and save again.
   Look for a request named `group` (the address contains `/wp-json/advanced-ads/
   v1/group`). It should succeed (status 200). If it fails, is missing, or returns
   403 / 404 / 405, then something is blocking the save , often a security plugin,
   firewall, or the REST API being disabled.
 * **2. Query Monitor**
 * Install and activate the free **Query Monitor** plugin. Open the Groups screen,
   add an ad, and save. Then open the Query Monitor menu in the admin bar and check**
   HTTP API**, **PHP Errors**, and **Logs** for anything related to that save.
 * **3. WordPress debug log**
 * On the server, open `wp-config.php` in the WordPress root folder. _Before_ the
   line that says, add or edit the line if they already exist:
 *     ```wp-block-code
       define( 'WP_DEBUG', true );
       define( 'WP_DEBUG_LOG', true );
       define( 'WP_DEBUG_DISPLAY', false );
       ```
   
 * Save the file. Go back to Groups & Rotation, add an ad, and save the group. Then
   check `wp-content/debug.log` for new PHP errors from that moment.
 * If those lines are already in the file, you only need to make sure they are `
   true` / `true` / `false` as above. When we are done, set `WP_DEBUG` back to `
   false` so the site does not keep writing to the log.
 * **4. Security plugins**
 * Temporarily disable security / firewall plugins (Wordfence, iThemes, and similar)
   and try saving the group again.
 * **5. Workaround: assign the group from the ad**
 * If the group screen still drops the ads, assign the group on the ad itself:
    1. Go to **Advanced Ads > Ads**.
    2. Open the ad you want in the group.
    3. On the right, find the **Groups** box (if you do not see it, open **Screen Options**
       at the top of the page and enable **Groups**).
    4. Tick the group, then click **Update**.
    5. Repeat for each ad.
    6. Go to **Advanced Ads > Groups & Rotation** and check whether those ads stay 
       in the group after a refresh.
 * Please send us:
    - Whether you see the “Group updated” message after saving
    - Whether the workaround in step 5 keeps the ads in the group
    - A screenshot of the **Console** tab after saving
    - A screenshot of the **Network** request for `group` (including the status 
      code)
    - What Query Monitor shows for that save (PHP errors / HTTP API)
    - Any new lines from `debug.log` after saving the group
 * With that we can hopefully tell whether the ads never reach the server, the save
   is blocked, or the group list is just not showing them after reload.
 * Thank you!

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [ahmeddr](https://wordpress.org/support/users/ahmeddr/)
 * Last activity: [1 week, 2 days ago](https://wordpress.org/support/topic/ad-groups-not-working/#post-19014638)
 * Status: not resolved