Support » Plugin: Simple Backup » Active Theme Not Included In Backup

  • Resolved Jonathan Wilson


    Hi Guys,

    I am doing work on a client’s site (who had another developer customize the Twenty Twelve theme without using a child theme. So, when updating WordPress core, Twenty Twelve was overwritten. I had done a backup this morning with Simple Backup, so I was just going to unzip the backup and install the theme from the backup. The problem is, that the active theme was not included in the backup, so my client’s customizations are gone.

    Any ideas? Thanks!

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  • Plugin Author MyWebsiteAdvisor


    Sorry to hear of your trouble, it should backup everything in the wordpress directory.

    We are not aware of any specific issues that would cause the problem you mention.

    If you can provide more information we will be happy to look into the issue further for you.
    What kind of server are you using?
    Are you able to replicate the problem? or was it a one time thing?
    Is anything else missing? What exactly is missing? Only the One Specific Theme?

    Thank You!

    I am not able to recreate the issue. It was on a client’s site. There were alot of problems going on. We were able to fix their issue. Sorry to bother and thanks for a great plugin!

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