Title: Active Filter problem in Woocommerce Last modified: August 13, 2020 --- # Active Filter problem in Woocommerce * [lauramark](https://wordpress.org/support/users/lauramark/) * (@lauramark) * [5 years, 9 months ago](https://wordpress.org/support/topic/active-filter-problem-in-woocommerce/) * Hello, * I am using Active Filter widget in Woocommerce, and If I use your theme, the attribute filter show as a name, but it must show an icon remove before the name. * My users dont know as remove these filters if It doesn´t show the icon remove. * It happens only with Ocean, other themes show right. * [https://ibb.co/H2qsz05](https://ibb.co/H2qsz05) Viewing 13 replies - 1 through 13 (of 13 total) * [Abhishek](https://wordpress.org/support/users/abhikr781/) * (@abhikr781) * [5 years, 9 months ago](https://wordpress.org/support/topic/active-filter-problem-in-woocommerce/#post-13259769) * Hi, * Please share the snapshot and the page URL to check the issue. The snapshot you have shared is not working. * Thread Starter [lauramark](https://wordpress.org/support/users/lauramark/) * (@lauramark) * [5 years, 9 months ago](https://wordpress.org/support/topic/active-filter-problem-in-woocommerce/#post-13259856) * Hello, * Mi website * [https://retrojuegos.es/tienda/](https://retrojuegos.es/tienda/) * My image [https://ibb.co/1qVKSPF](https://ibb.co/1qVKSPF) * Sorry but my customers say me, where remove the filters? and I say… Yes there aren´t remove item. * [Abhishek](https://wordpress.org/support/users/abhikr781/) * (@abhikr781) * [5 years, 9 months ago](https://wordpress.org/support/topic/active-filter-problem-in-woocommerce/#post-13268098) * Hi, * Sorry but the snapshot URL not working, please share it again. * Thread Starter [lauramark](https://wordpress.org/support/users/lauramark/) * (@lauramark) * [5 years, 9 months ago](https://wordpress.org/support/topic/active-filter-problem-in-woocommerce/#post-13269307) * Sorry, caduce in 24 hours * Now? * [http://imgfz.com/i/UQSPhBF.jpeg](http://imgfz.com/i/UQSPhBF.jpeg) * [Abhishek](https://wordpress.org/support/users/abhikr781/) * (@abhikr781) * [5 years, 9 months ago](https://wordpress.org/support/topic/active-filter-problem-in-woocommerce/#post-13273439) * Hi, * Thanks for sharing. Sorry, I checked your site but didn’t see the active filter widget. Can you please add it to the sidebar so that I can check the issue? * Thread Starter [lauramark](https://wordpress.org/support/users/lauramark/) * (@lauramark) * [5 years, 9 months ago](https://wordpress.org/support/topic/active-filter-problem-in-woocommerce/#post-13273498) * It is active when you mark a filter, for example your filter Black Colour and S Size. * In active filter show that filters are active. Here is possible remove all active filters. In all themes show icon remove, for example x and after the name filter. * In OceanWP shows only the name active filter and the users say… How can remove the active filter? * Do you understand me? * [Abhishek](https://wordpress.org/support/users/abhikr781/) * (@abhikr781) * [5 years, 8 months ago](https://wordpress.org/support/topic/active-filter-problem-in-woocommerce/#post-13286885) * Hi, * Yes, I understand the issue. Can you please share the steps to replicate the issue and the plugin link you are using for active filters? So we can try to check it at our end. * Thread Starter [lauramark](https://wordpress.org/support/users/lauramark/) * (@lauramark) * [5 years, 8 months ago](https://wordpress.org/support/topic/active-filter-problem-in-woocommerce/#post-13288153) * Yes! * Loom your theme * [https://www.loom.com/share/da64857a7e694109818e6aee41fe654a](https://www.loom.com/share/da64857a7e694109818e6aee41fe654a) * Other theme example * [https://www.loom.com/share/a5a878d533c8404787884d50f9fad6d9](https://www.loom.com/share/a5a878d533c8404787884d50f9fad6d9) * [Abhishek](https://wordpress.org/support/users/abhikr781/) * (@abhikr781) * [5 years, 8 months ago](https://wordpress.org/support/topic/active-filter-problem-in-woocommerce/#post-13300043) * HI, * We will check the issue on our end to check why it happening. Thank you for sharing the information. * Thread Starter [lauramark](https://wordpress.org/support/users/lauramark/) * (@lauramark) * [5 years, 8 months ago](https://wordpress.org/support/topic/active-filter-problem-in-woocommerce/#post-13300320) * Thanks for your help. * Does it have any solution? * Thread Starter [lauramark](https://wordpress.org/support/users/lauramark/) * (@lauramark) * [5 years, 8 months ago](https://wordpress.org/support/topic/active-filter-problem-in-woocommerce/#post-13310872) * It will be fix in new version? * [Abhishek](https://wordpress.org/support/users/abhikr781/) * (@abhikr781) * [5 years, 8 months ago](https://wordpress.org/support/topic/active-filter-problem-in-woocommerce/#post-13315562) * Hi, * Yes, If there is a theme issue then we will fix this in our upcoming updates. I have passed your query to the concerned team. and I’ll update you once I get any news from them. * [nhch](https://wordpress.org/support/users/nhch/) * (@nhch) * [5 years, 4 months ago](https://wordpress.org/support/topic/active-filter-problem-in-woocommerce/#post-13827737) * Goodday, Is there allready a solution for this item? I have the same issue with the oceanwp theme. * Thanks in advance. Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Active Filter problem in Woocommerce’ is closed to new replies. * ![](https://i0.wp.com/themes.svn.wordpress.org/oceanwp/4.1.5/screenshot.png) * OceanWP * [Support Threads](https://wordpress.org/support/theme/oceanwp/) * [Active Topics](https://wordpress.org/support/theme/oceanwp/active/) * [Unresolved Topics](https://wordpress.org/support/theme/oceanwp/unresolved/) * [Reviews](https://wordpress.org/support/theme/oceanwp/reviews/) * 13 replies * 3 participants * Last reply from: [nhch](https://wordpress.org/support/users/nhch/) * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/active-filter-problem-in-woocommerce/#post-13827737) * Status: not resolved