Support » Fixing WordPress » Active Campaign activation stops img’s loading

  • Resolved dangeruss

    (@dangeruss)


    Recently migrated a site from one server to another, In doing so, active campaign started acting funny and now in order to view images in the media section I have to de-activate active-campaign. Other functions of the site seem to be affected intermittently as well
    I’m using a child theme of Impreza.

    I’ve already contacted support @ Active Campaign, they are saying the problem is in wordpress after I sent them some screenshots of what is going on.

    the staging site is @ https://bureauno2.com/jakeandgino

    that site works absolutely fine, same plugins, same theme…

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Felipe Santos

    (@felipeloureirosantos)

    Hi there,

    Please try changing your theme, and take a look who it works. Looks like you have a conflict with this theme and plugin.

    In case this works with a different theme, so the best way is contacting your theme developers.

    As well as it is a private/paid theme, so we cannot take a look at it and help you out.

    dangeruss

    (@dangeruss)

    The only reason I’m confused with the idea that it’s “A theme problem” is that the staging site works perfectly fine, same theme, same plugin.

    dangeruss

    (@dangeruss)

    Just a follow-up I believe I’ve solved the issue by un-installing and re-installing active-campaign.

Viewing 3 replies - 1 through 3 (of 3 total)
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