Activation of WooCommerce plugin takes whole site offline

  • Resolved melone32

    (@melone32)


    2 years, 9 months ago

    After testing an order with TWINT payment option, WooCommerce plugin gets deactivated and cannot be reactivated, because the whole site gets down when doing so.
    We don’t receive any recovery e-mail from WordPress.
    Is there any way to reactivate the plugin without deleting and reinstall it?
    We don’t want to start over with all our products and settings…

    Regards,
    Thomas

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter melone32

    (@melone32)

    2 years, 9 months ago

    Nach versuchter Aktivierung des WooCommerce Plugins erscheint diese Fehlermeldung:

    Es gab einen kritischen Fehler auf deiner Website. Bitte überprüfe den Posteingang deiner Website-Administrator-E-Mail-Adresse für weitere Anweisungen.

    Abiola Ogodo

    (@oaoyadeyi)

    2 years, 9 months ago

    @melone32

    You can manually deactivate the gateway plugin using this guide. Then reactive WooCommerce in your dashboard.

    Since WooCommerce information is stored in a database, even deleting the plugin won’t make you lose any of your files.

    MayKato

    (@maykato)

    2 years, 9 months ago

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.

Viewing 3 replies - 1 through 3 (of 3 total)
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