Title: Activation key test ERROR
Last modified: May 26, 2021

---

# Activation key test ERROR

 *  Resolved [herveo](https://wordpress.org/support/users/herveo/)
 * (@herveo)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/activation-key-test-error/)
 * Hi, (apologies for my english)
    In mailPoet 3/paramaters/activation key the good
   activation key is entered and when i push verify button all 4 “green” lines are
   marked but i never receive the test email. Of course my susbscrptors are not 
   able to fully subscribe because of the lack of confirmation mail.
 * it’s a free 1000 emails with actually 406 subscriptions
 * I test email and domain in my mailpoet account and all is “green / good”
 * and alst, i use mail poet in a same configuration with same parameters for another
   website without any issues ..
 * Any ideas ? hope so and thanks in advance !

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Bruna a11n](https://wordpress.org/support/users/bruberries/)
 * (@bruberries)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/activation-key-test-error/#post-14486570)
 * Hi Herve,
 * I’m checking your account now and I see you have a DMARC Quarantine/Reject policy
   enabled for your domain, but as you are using our MailPoet Sending Service, it’s
   affecting your deliverability.
 * Both the From and envelope-From domains must be equal, otherwise, the email will
   be rejected.
 * Is it possible for you to remove the DMARC Policy?
 *  Thread Starter [herveo](https://wordpress.org/support/users/herveo/)
 * (@herveo)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/activation-key-test-error/#post-14488825)
 * Thank you very much for your reply.
 * I don’t figure out to check DNS records … thanks. I remove Dmark record.
 * Wait a few and test the same way without any results. I’m still unable to send
   test mail.
 * Is there any other DNS records to modify ? ( i do not mean the TXT record i have
   already added to configure MailPoet in my DNS Zone)
 * Thanks in advance
 *  Plugin Author [Bruna a11n](https://wordpress.org/support/users/bruberries/)
 * (@bruberries)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/activation-key-test-error/#post-14490438)
 * Hi [@herveo](https://wordpress.org/support/users/herveo/),
 * When I check your domain [http://www.datagitateur.fr](http://www.datagitateur.fr),
   I see you still have the DMARC Quarantine/Reject policy enabled.
 * If you don’t want to delete the DMARC you have set up, you can check the current
   policy and set it to “None”.
 * If you need any further assistance to do that, you should contact your DNS provider.
 *  Thread Starter [herveo](https://wordpress.org/support/users/herveo/)
 * (@herveo)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/activation-key-test-error/#post-14492206)
 * I apologize, I realize that I have never quoted either the site or the domain
   concerned. It is the domain [http://www.running4all.fr](http://www.running4all.fr)
   for which there was a Dmark registration that I have effectively deleted
 *  Plugin Author [Bruna a11n](https://wordpress.org/support/users/bruberries/)
 * (@bruberries)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/activation-key-test-error/#post-14495030)
 * Hi [@herveo](https://wordpress.org/support/users/herveo/),
 * Oh, right. I was checking the wrong account then.
 * I can see the problem is that the MailPoet Sending Service is paused for your
   account. I will send you an email about it, okay?
 * Thanks!
 *  Thread Starter [herveo](https://wordpress.org/support/users/herveo/)
 * (@herveo)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/activation-key-test-error/#post-14505818)
 * HI [@bruberries](https://wordpress.org/support/users/bruberries/),
 * I test this morning and same pb all parameters seems good in mail poet and WP-
   mailpoet but no mail send, even when checking the activation key.
 * Is the mailpoet sending service still paused ?
 * Thanks in advance
 * Regards
 * Herve
 *  Thread Starter [herveo](https://wordpress.org/support/users/herveo/)
 * (@herveo)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/activation-key-test-error/#post-14537048)
 * HI [@bruberries](https://wordpress.org/support/users/bruberries/)
 * I apologize but we have send a newsletter without any problems yesterday and 
   now our sending services are down.
 * Is there a new pb with our subscription ?
 * Thanks in advance

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Activation key test ERROR’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailpoet/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailpoet/)
 * [Active Topics](https://wordpress.org/support/plugin/mailpoet/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailpoet/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailpoet/reviews/)

 * 7 replies
 * 2 participants
 * Last reply from: [herveo](https://wordpress.org/support/users/herveo/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/activation-key-test-error/#post-14537048)
 * Status: resolved