Title: Activation issue
Last modified: October 15, 2020

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# Activation issue

 *  Resolved [bigjcar](https://wordpress.org/support/users/bigjcar/)
 * (@bigjcar)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/activation-issue-20/)
 * We just purchased image hover ultimate but we are having an issue activating 
   the pro features. We are creating a new website and are in the development mode.
   Our site currently does not have DNS records for people to access from the outside
   yet. I’ve copied the license key and click activate but doesn’t work. Any suggestions?
   I’ve emailed support many times with no response.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [biplob018](https://wordpress.org/support/users/biplob018/)
 * (@biplob018)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/activation-issue-20/#post-13541340)
 * in this case, I suggest you use a pro zip file beside the license key. check 
   your invoice copy and there you will get the download link and install it.
 * Before installing make sure you delete the image hover plugin first. don’t worry
   about your files while data will available in the latest version.
 *  Thread Starter [bigjcar](https://wordpress.org/support/users/bigjcar/)
 * (@bigjcar)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/activation-issue-20/#post-13544213)
 * Thank You!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Activation issue’ is closed to new replies.

 * ![](https://ps.w.org/image-hover-effects-ultimate/assets/icon-256x256.png?rev
   =3286352)
 * [Image Hover Effects Ultimate ( Image Gallery, Effects, Lightbox, Comparison & Magnifier )](https://wordpress.org/plugins/image-hover-effects-ultimate/)
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 * 2 replies
 * 2 participants
 * Last reply from: [bigjcar](https://wordpress.org/support/users/bigjcar/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/activation-issue-20/#post-13544213)
 * Status: resolved