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Activation brought down my entire site (4 posts)

  1. gpbush
    Member
    Posted 2 years ago #

    At 3:00 PM EST 1/24/2013:

    Looked like a great plugin, but when activated it took down my entire site. Every webpage returned the message "HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request." while the plugin was active.

    Tech support told me to uninstall and re-install the plugin and maybe my theme conflicted with the plugin. After telling them that uninstall/re-install, trying multiple themes and uninstalling all other plugins did not work, I have not heard back.

    As of 2:45 PM EST on 1/25/13 I still have not heard back.....

  2. S A A Rajeswar Mhurgaiya
    Member
    Posted 1 year ago #

    Is that solved?

  3. Jayce53
    Member
    Plugin Author

    Posted 1 year ago #

    If you are still having a problem, post a support ticket at
    http://www.easyrecipeplugin.com/support/submit-support-ticket/ and we can look at what might be the cause.

    However there have been a number of updates since you posted the original query and we haven't had any other reports of a 500 server error, so I suspect the latest version will be just fine.

  4. S A A Rajeswar Mhurgaiya
    Member
    Posted 1 year ago #

    Thanks for the reply Jayce53. Just want to confirm it before install.

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