Title: Activation
Last modified: May 24, 2018

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# Activation

 *  Resolved [swinzi](https://wordpress.org/support/users/swinzi/)
 * (@swinzi)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/activation-26/)
 * hello,
 * the activation link does not work. the user receive the activation link. when
   he clicks on the link a message appears telling him that the account has been
   activated, but when he want to connect the account a message appears to say “
   wainting mail activation”.
 * can you confirm to me that the code in the mail is {account_activation_link} 
   because i erased it by mistake.
 * if yes, what is the problem ??

Viewing 1 replies (of 1 total)

 *  Plugin Support [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/)
 * (@ultimatemembersupport)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/activation-26/#post-10326765)
 * Hi [@swinzi](https://wordpress.org/support/users/swinzi/),
 * You should have “{account_activation_link}” in your activation email.
    This issue
   can be caused by some caching plugins. Do you have any caching plugins or server
   side caching active? Please try to exclude Ultimate member pages from the cache
   and see if it helps.
 * You can also try to do a conflict test so we can rule out conflicts with other
   plugins or your theme. Here is the [doc on how to do a conflict test](http://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test)
   if you are not sure how to do it.
 * Regards.

Viewing 1 replies (of 1 total)

The topic ‘Activation’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/activation-26/#post-10326765)
 * Status: resolved