Title: Activation
Last modified: August 30, 2016

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# Activation

 *  Resolved [princessnyny](https://wordpress.org/support/users/princessnyny/)
 * (@princessnyny)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/activation-15/)
 * There is no instruction regarding activation. I have searched your support and
   it only says to contact you. The email that contained my key instructed me to
   go to the user page. The user page does not activate. It merely informed me that
   it was NOT activated – I knew that already.
 * I first downloaded the free version. Then I ordered the pro version. Please help.
 * Thanks
 * [https://wordpress.org/plugins/itro-popup/](https://wordpress.org/plugins/itro-popup/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [ITRO Team](https://wordpress.org/support/users/itro/)
 * (@itro)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/activation-15/#post-6667664)
 * Hello,
    sorry but this support forum is only for ITRO Popup Pluign. For problem
   with the paid version contact us at [support@itroteam.com](https://wordpress.org/support/topic/activation-15/support@itroteam.com?output_format=md)
   Thank you.
 * Best regards

Viewing 1 replies (of 1 total)

The topic ‘Activation’ is closed to new replies.

 * ![](https://ps.w.org/itro-popup/assets/icon-256x256.png?rev=2875939)
 * [ITRO Popup Plugin](https://wordpress.org/plugins/itro-popup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/itro-popup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/itro-popup/)
 * [Active Topics](https://wordpress.org/support/plugin/itro-popup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/itro-popup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/itro-popup/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [ITRO Team](https://wordpress.org/support/users/itro/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/activation-15/#post-6667664)
 * Status: resolved