Title: Activating plugin doesn’t remove fields
Last modified: August 4, 2020

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# Activating plugin doesn’t remove fields

 *  Resolved [Rengin](https://wordpress.org/support/users/rengin/)
 * (@rengin)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/activating-plugin-doesnt-remove-fields/)
 * Hi,
 * I’m using WordPress 5.4.2 and Woocommerce 4.3.1 and I’m selling both digital 
   and physical goods. I’d like an easier checkout for people who only want digital
   goods, so I activated the plugin, flipped the switch and turned off all fields
   except for first name, last name and email address.
 * However, when I look at the checkout page with only a virtual product in my cart,
   the fields’ CSS seems to have changed and the country selection drop drown is
   gone, but the address fields are still visible. I tried both when I’m logged 
   in as admin and when I try to check out through an incognito window.
 * My shop is based in the Netherlands and set as such in Woocommerce. I tried another
   plugin to remove the address altogether as a test but it seems like WooCommerce
   is forcing some fields as required (such as the address fields). Am I missing
   something here?
 * (I’ve disabled the plugin and reverted back to my old situation, so trying the
   checkout won’t make a difference)
    -  This topic was modified 5 years, 8 months ago by [Rengin](https://wordpress.org/support/users/rengin/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Factivating-plugin-doesnt-remove-fields%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Dotstore](https://wordpress.org/support/users/dots/)
 * (@dots)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/activating-plugin-doesnt-remove-fields/#post-13231235)
 * Hello rengin,
 * Thanks for reaching out to us.
 * This type of issue might be come if you are using the Multi purpose Custom theme
   and this typo of theme have own checkout fields validations which required some
   basic fields.
 * If you are using our plugin and hiding some fields but, theme required some fields
   to validate and our plugin might not work.
 * So, our plugin is only tested and compatible with default woocommerce theme and
   some common themes.
 * If you want to test our plugin functionality is working with default theme or
   not then, you can change the theme to default WordPress theme like “Twenty Sixteen”.
 * Please make sure that, you have taken the backup of full site before doing this
   theme change.
 * Hope this helps.
 * Thanks,

Viewing 1 replies (of 1 total)

The topic ‘Activating plugin doesn’t remove fields’ is closed to new replies.

 * ![](https://ps.w.org/woo-checkout-for-digital-goods/assets/icon-256x256.png?rev
   =3011356)
 * [Digital Goods (Checkout Field Editor) for WooCommerce Checkout](https://wordpress.org/plugins/woo-checkout-for-digital-goods/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-checkout-for-digital-goods/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-checkout-for-digital-goods/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-checkout-for-digital-goods/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-checkout-for-digital-goods/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-checkout-for-digital-goods/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Dotstore](https://wordpress.org/support/users/dots/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/activating-plugin-doesnt-remove-fields/#post-13231235)
 * Status: resolved