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[Resolved] Activated new theme, website now down and can't get into dashboard

  • clairegoldthorp

    @clairegoldthorp

    My website is http://www.attagrrl.co.uk
    Originally I wrote a wordpress theme myself from scratch. However I wanted something a bit easier to use so using filezilla I uploaded the platform theme into my theme directory on my cpanel with aventurehost.

    In the wordpress dashboard I went to theme and clicked “activate” for the platform theme…. Then everything died! My website is down, I can’t login to the wordpress dashboard for attagrrl.co.uk so i cant change it back!

    Please help, really dont know what to do. Is there anything I can change in my cpanel to at least revert back to my hand made “atta_theme”?

    I’ve guessed the version of wordpress as I cant log in and I know I haven’t upgraded recently.

Viewing 9 replies - 1 through 9 (of 9 total)
  • esmi

    @esmi

    Forum Moderator

    Try switching to the Twenty Eleven theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    clairegoldthorp

    @clairegoldthorp

    I logged into my cpanel and changed the name of “platform” theme. Which allowed me to log back into my dashboard and go back to my handwritten theme! Thankyou!

    esmi

    @esmi

    Forum Moderator

    No problem 🙂

    risen32

    @risen32

    I’m having this same problem, after activating this theme I get a 404 page error. http://www.guildalert.net

    BobbyTheBerean

    @bobbytheberean

    Hi, I have resolved this…..
    Upgrade to the latest WordPress 3.2.1 and then preview your new theme rather than activate it AND IT WORKS !!!
    Obviously then you CAN activate it 🙂
    Hope this helps
    God Bless

    HELP – PLEASE! My website http://www.yourentertainmentcorner.com is not pulling up. I updated my GRAPHENE theme template because I was assured that if I hadn’t tinkered with the theme codes, it was ok to upgrade. Now it shows up ‘updating to 1.0’ when I try to login to my site. even logging into WordPress gives me this error.

    I didn’t do a full back up – the last full back up was 3 months ago. I feel like a moron for not doing so but is there any way for my site to come back??

    Please help!

    Have you tried the suggestion @esmi posted up above, post #2.

    (btw, your content is fine… it’s safe in the database … once the issue is sorted, your content will come back)

    You’d also be much better off posting a new topic, hopping into someone else’s isn’t ideal – and worse, this topic is marked resolved, nobody will be checking it – your issue won’t get the attention you’d want

    Can you not follow Esmi’s solution above to rename the activated theme’s folder and then log into the dashboard again?

    I did – I tried going into my cpanel file manager and renaming the files with .old but nothing comes up – a blank screen.

    My hosting company is going to do a site restore; lucky for me I backed up my files and they can restore my website prior to me updating the theme.

    Thank you all for your help/suggestions.

Viewing 9 replies - 1 through 9 (of 9 total)
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