Title: Activate the user
Last modified: October 15, 2022

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# Activate the user

 *  [ditout](https://wordpress.org/support/users/ditout/)
 * (@ditout)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/activate-the-user/)
 * Hi,
    I set up Ultimate Member in my site, I tested a new user, after having filled
   the Register, two problems: 1. there is not a message to tell me open the email.
   2. when I open my email, I clicked the activate button, it show this message 
   and not work. [https://si3.photorapide.com/invites/photos/2022/10/154n70.jpg](https://si3.photorapide.com/invites/photos/2022/10/154n70.jpg)
   Please tell me how to modify it. thank you so much !

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [missveronica](https://wordpress.org/support/users/missveronicatv/)
 * (@missveronicatv)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/activate-the-user/#post-16102890)
 * [@ditout](https://wordpress.org/support/users/ditout/)
 * I have never seen this message,
    are you sure that you have the Ultimate Member
   plugin installed?
 *  Thread Starter [ditout](https://wordpress.org/support/users/ditout/)
 * (@ditout)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/activate-the-user/#post-16103512)
 * Hi [@missveronicatv](https://wordpress.org/support/users/missveronicatv/)
    It
   is the form of Ultimate Member of my site. [https://si3.photorapide.com/invites/photos/2022/10/16kvsf.jpg](https://si3.photorapide.com/invites/photos/2022/10/16kvsf.jpg)
   Thank you !
 *  [missveronica](https://wordpress.org/support/users/missveronicatv/)
 * (@missveronicatv)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/activate-the-user/#post-16103965)
 * [@ditout](https://wordpress.org/support/users/ditout/)
 * Which version of Ultimate Member?
    Try to make a Theme/Plugin conflict test:
 * [https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test](https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test)
 * You can also post in the Forum your content in UM Settings -> Install Info
    -  This reply was modified 3 years, 7 months ago by [missveronica](https://wordpress.org/support/users/missveronicatv/).
 *  Thread Starter [ditout](https://wordpress.org/support/users/ditout/)
 * (@ditout)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/activate-the-user/#post-16127737)
 * Hi [@missveronicatv](https://wordpress.org/support/users/missveronicatv/)
    The
   UM has it a user verification system ? how to set up it ? the UM free version
   has this feature ? it will be avoid the fake email. Thank you so much !
 *  [missveronica](https://wordpress.org/support/users/missveronicatv/)
 * (@missveronicatv)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/activate-the-user/#post-16136422)
 * [@ditout](https://wordpress.org/support/users/ditout/)
 * Yes you can use the “Ultimate Member – reCAPTCHA” free plugin.
 * [https://wordpress.org/plugins/um-recaptcha/](https://wordpress.org/plugins/um-recaptcha/)

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Activate the user’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [missveronica](https://wordpress.org/support/users/missveronicatv/)
 * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/activate-the-user/#post-16136422)
 * Status: not resolved