Title: Activate problem
Last modified: April 4, 2017

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# Activate problem

 *  [sccrow](https://wordpress.org/support/users/sccrow/)
 * (@sccrow)
 * [9 years ago](https://wordpress.org/support/topic/activate-problem-3/)
 * I installed this theme a few weeks ago on my site with no problems. Its still
   working.
 * On another site, the last few days, we install, but after we click Activate, 
   we get a full page of errors. I have to go Delete Stargazer and Polymer themes
   to get back something that will work.
 * This is one of the errors
    Warning: file_exists(): open_basedir restriction in
   effect. File(D:\InetPub\vhosts\xxxxxxx.com\httpdocs/wp-content/themes/polymer/
   D:\InetPub\vhosts\xxxxxx.com\httpdocs/wp-content/languages/themes/stargazer-stargazer-
   en_US.mo) is not within the allowed path(s): (D:/InetPub/vhosts//xxxxxxxxxt.com\;
   C:\Windows\Temp\) in D:\InetPub\vhosts\xxxxxxx.com\httpdocs\wp-includes\template.
   php on line 630
 * We thought it was a permissions thing on the server. After 3 days, they say its
   a problem with the theme.
 * Just installed another theme with no problems. So, there may be an issue now.
 * That doesn’t seem right to me. We are both using the latest WOrdpress install
   and the same theme. Polymer has not been updated for a couple of years. Does 
   it need a new compile/upload/whatever?
 * Anyway. I like the theme. WOrks for me. WOnt work for the other site.

The topic ‘Activate problem’ is closed to new replies.

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 * 0 replies
 * 1 participant
 * Last activity: [9 years ago](https://wordpress.org/support/topic/activate-problem-3/)
 * Status: not resolved