Title: Activate Pro License
Last modified: December 2, 2020

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# Activate Pro License

 *  [loadedexpress](https://wordpress.org/support/users/loadedexpress/)
 * (@loadedexpress)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/activate-pro-license/)
 * How do you activate a pro license that has expired? Example, I purchase a 5 site
   license that expires in a year on 11/30/2019. So today, that license has now 
   expired, but I didn’t activate 4 of my licenses on any sites yet. How do I activate
   that? I don’t care about the updates and support. I just need to get the pro 
   features I paid for on those additional sites.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [cristianbarbu](https://wordpress.org/support/users/cristianbarbu/)
 * (@cristianbarbu)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/activate-pro-license/#post-13735198)
 * Hello,
 * For support for pro version please contact the author at [support@extendthemes.com](https://wordpress.org/support/topic/activate-pro-license/support@extendthemes.com?output_format=md)
   or using the site contact form [http://extendthemes.com/mesmerize/#support](http://extendthemes.com/mesmerize/#support)
 *  Thread Starter [loadedexpress](https://wordpress.org/support/users/loadedexpress/)
 * (@loadedexpress)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/activate-pro-license/#post-13740223)
 * Thanks, but I have came here for help because the support team is not helping
   and I only get a response once everyday at 3a my time. With something that isn’t
   remotely close to my question. I can’t afford to wait a week before I get this
   resolved. Not to mention I see multiple replies from the Support Engineer on 
   this forum from recent days… but no response to my email/ticket and only a one
   when they do.
 * So if anyone else knows how to activate the license. I would greatly appreciate
   any advice.
    -  This reply was modified 5 years, 6 months ago by [loadedexpress](https://wordpress.org/support/users/loadedexpress/).
 *  Thread Starter [loadedexpress](https://wordpress.org/support/users/loadedexpress/)
 * (@loadedexpress)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/activate-pro-license/#post-13771559)
 * [@cristianbarbu](https://wordpress.org/support/users/cristianbarbu/) & [@ian](https://wordpress.org/support/users/ian/)
   Tudose!!! Y’all need to get it together. I have responded to my ticket for over
   a week with no response. I’ve sent in two additional tickets and continue to 
   get a canned response about only receiving two tickets. The ridiculous thing 
   is. My question is on that response that you replied to! This is ridiculous and
   not what I paid for.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Activate Pro License’ is closed to new replies.

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## Tags

 * [license key](https://wordpress.org/support/topic-tag/license-key/)
 * [mesmerize pro](https://wordpress.org/support/topic-tag/mesmerize-pro/)
 * [pro theme](https://wordpress.org/support/topic-tag/pro-theme/)

 * 3 replies
 * 2 participants
 * Last reply from: [loadedexpress](https://wordpress.org/support/users/loadedexpress/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/activate-pro-license/#post-13771559)
 * Status: not resolved