• Resolved winner singh

    (@winner-singh)


    Hi, like in the video on the 5:35 mins, its shows that we can add the tracking detail on the order list page, via action column, but after installation of the plugin even there is no action column on my order list page, it is so difficult for me to open the each order and add tacking id.

    second problem occur is after installation of the plugin wocommerce orders search engine is not working and when I deactive the plugin, search engine is working.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author zorem

    (@zorem)

    1. this might be your display settings – on the orders admin – screen options – make sure the actions option is checked.
    more info about screen options in WordPress:
    https://www.wpbeginner.com/glossary/screen-options/

    What you refer to when you say search engine? which search engine? which page? what is not working? please provide more details so I can help

    Thanks

    @zorem okay problem first is solved “actions” are visible now.

    what exactly i want is like a sendcloud, look at the photo https://ibb.co/kxSQc5s

    like one more column which shows the dhl status – pending, delivered, sorted etc.

    when i installed the plugin, search engine of wocommerce order list is not working, please look at the screen shot. https://ibb.co/7WS4yfg

    Thank you

    Plugin Author zorem

    (@zorem)

    If you connect TrackShip with your store, it will add this column, check also that the “shipment Status column” is visible in orders screen options.
    If you use TrackShip integration, you should add these DHL tracking numbers to the orders and mark them as shipped (complete) and form this point TrackShip will update the order on any shipment status change.

    As for the search, you should check the filters you apply, the plugin does not affect the orders search.

    Plugin Author zorem

    (@zorem)

    Hi, I found the issue with search, we work on a fix and once we finish, we will release a new update for the plugin.

    Plugin Author zorem

    (@zorem)

    Hi @winner-singh, We just released the latest version of the plugin with a fix.
    Thanks,

    @zorem Thank you for the update, now search engine is working
    Is this possible : one more column which shows the DHL status – pending, delivered, sorted, etc. like this photo https://ibb.co/kxSQc5s

    when it would be possible – When the DHL number is created automatically add the DHL number on the order list page instead of adding manually.

    Thank you

    Plugin Author zorem

    (@zorem)

    Hi,
    what is this screen that you are showing? is this on DHL website?
    If you generate your labels from DHL website, you will have to enter the tracking numbers to your WooCommerce orders manually or using the bulk upload.

    If you want to get real-time shipment status updates, you can use TrackShip integrations to get the shipment status updated back to WC but this will only work after you add the tracking numbers to your orders.

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Action column’ is closed to new replies.