Title: ACH Webhook not working
Last modified: June 7, 2021

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# ACH Webhook not working

 *  Resolved [wmacmill](https://wordpress.org/support/users/wmacmill/)
 * (@wmacmill)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/ach-webhook-not-working/)
 * I’ve gone through this and had posted previously about this issue here [https://wordpress.org/support/topic/initial-ach-payment-on-subscriptions-set-to-pending/](https://wordpress.org/support/topic/initial-ach-payment-on-subscriptions-set-to-pending/)
 * We continue to have this issue where the Stripe webhook is not updating the order
   to paid. The original order is sitting as on hold with this notice in notes:
   
   Charge py_1IxXXXXXXXXXXXXXXXXX is pending. Payment Method: JPMORGAN CHASE ending
   in XXXX. Payment will be completed once charge.succeeded webhook received from
   Stripe. Order status changed from Pending payment to On hold.
 * Yesterday the charge.succeeded webhook fired after the week of waiting for the
   payment to process and was successful however the order information didn’t update.
 * I can’t see any specific reason why it didn’t update in the logs on the site.
   So two questions:
    1. What would I be missing that would make this not automatically
   update to paid? 2. Is there a way to automatically mark the payment as completed
   when processing the payment so it’s not a 5 day delay and then change it should
   there be an error on the payment?
 * Thanks in advance.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fach-webhook-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/ach-webhook-not-working/#post-14529160)
 * Hi [@wmacmill](https://wordpress.org/support/users/wmacmill/),
 * Can you reach out to me via the Help button located on any settings page of the
   Stripe plugin?
 * I reviewed the code and it looks like the `charge.succeeded` event is only responding
   to local payment methods which would explain why the order’s status didn’t update.
 * You can help me test an update since webhooks can be re-sent.
 * Kind Regards,
 *  Thread Starter [wmacmill](https://wordpress.org/support/users/wmacmill/)
 * (@wmacmill)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/ach-webhook-not-working/#post-14529306)
 * Done!
 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/ach-webhook-not-working/#post-14534961)
 * This issue will be resolved in next release of plugin. Setting to resolved.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘ACH Webhook not working’ is closed to new replies.

 * ![](https://ps.w.org/woo-stripe-payment/assets/icon-256x256.png?rev=2611337)
 * [Payment Plugins for Stripe WooCommerce](https://wordpress.org/plugins/woo-stripe-payment/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-stripe-payment/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-stripe-payment/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-stripe-payment/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-stripe-payment/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-stripe-payment/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/ach-webhook-not-working/#post-14534961)
 * Status: resolved