Support » Plugin: Events Manager » ACF FrontEnd 3.x + Events Manager = bug leading to error 404

  • Resolved msevestre

    (@msevestre)


    Hi @angelo_nwl,

    it seems that ACF Frontend (from v3.0.5) is having a conflict with Events Manager, leading to error 404 whatever the redirection is made after a form submission from front end.

    I know this sounds weird, but see the below demonstration process.

    I contacted ACF Frontend dev team, but they are not able to pinpoint the root cause of the problem without your support & understanding on how Events Manager may interact badly to lead to the problem.

    I’m here tossing a bottle into the sea to try to put ACF Frontend & Events Manager dev teams in touch to solve the issue

    Here are my tests demonstrating the issue.
    Each “+” line is incremental step in the process, behaviour of submitting a form at each step is given after the “=>” sign.

    Starting from a fresh WordPress 5.8 with ACF Frontend 2.11.8 + ACF + Elementor + page with new post form built using ACF Frontend+ACF+Elementor.
    initial setup => this is working fine (no 404 error)
    + installing Events Manager => this is working fine (no 404 error)
    + disabling Events Manager => this is working fine (no 404 error)
    + enabling Events Manager => this is working fine (no 404 error)
    + upgrading ACF FE to 3.0.5 => error 404 (error is introduced from ACF FE 3.0.5)
    + disabling Events Manager => this is working fine (no 404 error)
    + enabling Events Manager => error 404 (error is linked to a conflict between ACF FE & EM)
    + upgrading ACF FE to 3.0.32 (or any above) => error 404 (error remains whatever the ACF FE 3.x version used)
    + disabling Events Manager => this is working fine (no 404 error)
    + enabling Events Manager => error 404 (confirming the error is linked to a conflict between ACF FE (whatever the 3.x version) & EM)
    + downgrading to ACF Frontend 2.11.8 => this is working fine (no 404 error) (confirming error is introduced from ACF FE 3.0.5)

    It does not seem to come from Events Manager itself to my feeling, while a strange interaction between ACF FE & EM seems to exist.

    Are you able to give it a look or enter in contact with ACF Frontend dev team (support@frontendform.com, shabti@frontendform.com) ??

    Regards
    Matthieu

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support angelo_nwl

    (@angelo_nwl)

    unfortunately, EM is not yet integrated with ACF and we are quite limited with regards to other themes or plugins.

    http://eventsmanagerpro.com/support-policy/

    Thread Starter msevestre

    (@msevestre)

    Hello @angelo_nwl,

    I think you got me wrong.

    This is independent of any ACF-related use/integration (I am not trying nor willing to use EM in ACF).

    There is an underlying bug having ACF Frontend and Events Manager just active on the same site, leading to Error 404 when ACF Frontend is doing a redirect after a page is submitted (and nothing tells something more problematic is existing behind).

    ACF Frontend team, while willing to help, do not know your plugin and to debug this issue, would ideally need your help to understand some design related-stuff in EM => what could be the source between having EM active and an ACF Frontend redirect leading to errors 404 ?? (I’m not getting it, neither)

    To be honest I am using several plugins, had incompatibilities between some that were always corrected, without never facing parties refusing to provide a basic support, relying on the idea that managing underlying bug between plugins always worth it (especially between plugins that are used by a large amount of people).

    I sincerely hope you can review a bit your position

    Regards

    • This reply was modified 2 months, 2 weeks ago by msevestre.
    • This reply was modified 2 months, 2 weeks ago by msevestre.
    • This reply was modified 2 months, 2 weeks ago by msevestre.
    • This reply was modified 2 months, 2 weeks ago by msevestre.
    • This reply was modified 2 months, 2 weeks ago by msevestre.
    Thread Starter msevestre

    (@msevestre)

    Hi

    I’m glad you were able to provide ACF Frontend the necessary assistance, leading to this annoying bug to be corrected 🙂

    Thanks !
    Matt

Viewing 3 replies - 1 through 3 (of 3 total)
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