Support » Plugin: Advanced Custom Fields » ACF Fields and Data disappeared after updating plugin

  • Hello,

    I used ACF to add listing details.

    Today I updated the plugin to 5.7.6, and all my fields and data are gone!!

    I see now that I am being prompted to update the database.
    But all my data has disappeared!

    How can I fix this?

    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 27 total)
  • Moderator Steve Stern

    (@sterndata)

    Support Team Volunteer

    It will come back after you do the database update. (Been there, done that, on a couple of sites around 2AM today. 🙂 )

    I can’t do the Database Update

    PHP Warning: call_user_func_array() expects parameter 1 to be a valid callback, class ‘acf_qtranslate_acf_5_wysiwyg’ does not have a method ‘input_admin_footer’ in D:\web\localuser\manipura\www\wp\wp-includes\class-wp-hook.php on line 286

    I found the solution!

    With the plugin ‘Advanced Custom Fields: qTranslate’ activated, I can’t do the Database Update.

    Disable it, do the update and turn it on again!
    Everything works fine now!

    Updated the database too but still the custom fields are not updated after publish.

    I confirm. Updated the ACF plugin and disappeared all other custom fields (of my theme) from backend.

    Me too, all costum fields disappeared /: hope to know how to bring them all back

    They are in the database but for some reason the new ACF doesn’t show them anymore. I’m putting all back. Fortunately I did the backup of the database. Anyway I don’t need the new features. I’ll keep my old version fully proved and perfectly working

    Update disabled

    //DIsabilito aggiornamento specifico plugin
    function my_filter_plugin_updates( $value ) {

    if( isset( $value->response[‘advanced-custom-fields/acf.php’] ) ) {
    unset( $value->response[‘advanced-custom-fields/acf.php’] );
    }
    return $value;
    }
    add_filter( ‘site_transient_update_plugins’, ‘my_filter_plugin_updates’ );

    • This reply was modified 1 year, 8 months ago by Pandasonic2.

    Hi ACF Team,

    Same problem, fields and data gone. My website is broken since the update.

    It didn’t manage to update the database, it must be too large. Can you provide us with the SQL command to let us update the database from the server directly for all of us who don’t manage to do it from the backend, please?

    Thanks,
    Best,
    Regis

    • This reply was modified 1 year, 8 months ago by regism.

    • This reply was modified 1 year, 8 months ago by regism.

    I don’t even have any prompt to upgrade my database. LOL

    How to update the database?

    Never mind.

    • This reply was modified 1 year, 8 months ago by Harry.

    same problem. After Plugin Update, all fields disappered. And there is a notice that I have to update database. How to proceed? Can I update the database? I dont want loose data if update process is corrupt.
    Updating database and then all is okay?

    • This reply was modified 1 year, 8 months ago by wonderunited.

    hi, I have updated Advanced custom fields plugin to version 5.7.6. now ACF data disappeared. there is also a prompt of upgrade database.
    I have a question after upgrading database, website still remains same or disturbed?
    please suggest me the solutions of these 2 questions?
    1) How ACF data will recover?
    2) Upgrading database will harm website or not?
    please suggest me as soon as possible

    The upgrade of the database didn’t help.

    All fields are missing

    Please advise!

Viewing 15 replies - 1 through 15 (of 27 total)
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