Title: Account Restricted Message
Last modified: June 11, 2018

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# Account Restricted Message

 *  Resolved [fiatracer28](https://wordpress.org/support/users/fiatracer28/)
 * (@fiatracer28)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/account-restricted-message/)
 * I have built a form using the Paypal add on, but when I push the submit button
   I get a “this account is restricted”
 * I have used a couple of different WP accounts, one administrator and as a subscriber.
 * I am unsure what is causing this as I seem to have all of the settings correct,
   although there seems to be no real support from the developer, hence my second
   post, (sorry!)
 * Any help would be appreciated!

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [christiechirinos](https://wordpress.org/support/users/christiechirinos/)
 * (@christiechirinos)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/account-restricted-message/#post-10468234)
 * All support requests relating to any of the premium add-ons that exist that work
   alongside Caldera Forms Free must be submitted through Priority Support on our
   website at calderaforms.com/support. This is a rule of WordPress.org (see [https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products))
   as well as the business model by which we are able to provide a free, fully featured
   form builder plugin to you and over 100,000 other WordPress users.
 * Thanks for understanding, and we’ll get to the bottom of your issue in 1 business
   day or less in Priority Support.

Viewing 1 replies (of 1 total)

The topic ‘Account Restricted Message’ is closed to new replies.

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## Tags

 * [caldera](https://wordpress.org/support/topic-tag/caldera/)
 * [forms](https://wordpress.org/support/topic-tag/forms/)
 * [paypal](https://wordpress.org/support/topic-tag/paypal/)

 * 1 reply
 * 2 participants
 * Last reply from: [christiechirinos](https://wordpress.org/support/users/christiechirinos/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/account-restricted-message/#post-10468234)
 * Status: resolved