• Resolved leroy

    (@leroytuttle)


    Hi there,
    I do understand that a account is important for people to log into your site, especially if you have an eCommerce store. My question is I put the exact woo shortcode in the page and every page is empty. Orders, downloads, account details all say the same thing
    OPPs! that page can’t be found.

    any input or thoughts would be appreciated and thanks

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Support Aashik P – a11n

    (@aashik)

    Hi there!

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Along with that, please also share screenshots of the following pages:

    1. WooCommerce > Settings > Advanced > Page Setup
    2. WP Admin > Settings > Permalinks

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or http://skitch.com/.
    You can share the direct link to the image as a response to this topic.

    [Please redact any private details, including address, name, email address, transaction details, API Keys, Passwords, etc]

    Thread Starter leroy

    (@leroytuttle)

    Aashik
    I’ve done this 3 days ago with another plugin support dude and all he said was everything looks fine.
    It has an error report that says the cart page has to be set to public which it is.
    all my pages are set to the propitiate ID’s.
    the permalinks thing I just did today was I set a PRINT ON DEMAND app to it that I’d like to get rid of but don’t know how. I deleted the plugin but its still hooked to my permalinks. I am an old senior so bare with me, all this stuff is new to me.

    Hello,

    We understand what you are saying. For us to take a better look at your site setup (i.e. settings, configurations, plugins installed, versions of the database, PHP, etc) we’d like to start with a copy of the system status, the error log, and the screenshots requested earlier by Aashik that will help us to provide you proper assistance 🙂

    Looking forward to hearing from you.

    Thread Starter leroy

    (@leroytuttle)

    SO NOW THE ACCOUNT PAGES ARE WORKING! WOO HOOO

    k so I have one more issue.I posted this on the appropriate plug in forum but nobody has been on it in a year answering questions, so the question is just sitting there..

    it has to do with wordpress slider 1
    I used it a month ago and deleted the plug in and I have a slider code on every page in my site, on the account, checkout cart, yadda yadda…front footer
    its a wps1-=ID 3449 code and it’s not leaving..
    I uploaded the thing last week to see that the code was still in current slides and deleted it, then deleted the plugin again. The code didn’t go away. If you know anybody over there in plugin land familiar with this please let me know and I thanks you kind sir.

    Thread Starter leroy

    (@leroytuttle)

    Hey Igor.8)

    Thread Starter leroy

    (@leroytuttle)

    here it is again guys…
    WC Version: 6.4.1
    REST API Version: ✔ 6.4.1
    WC Blocks Version: ✔ 7.4.2
    Action Scheduler Version: ✔ 3.4.0
    WC Admin Version: ✔ 3.3.2
    Log Directory Writable: ✔
    WP Version: 5.9.3
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: –
    Language: en_US
    External object cache: –

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    PHP Post Max Size: 100 MB
    PHP Time Limit: 300
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    cURL Version: 7.71.0
    OpenSSL/1.1.1d

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    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (19) ###

    Classic Widgets: by WordPress Contributors – 0.3
    CMP – Coming Soon & Maintenance Plugin: by NiteoThemes – 4.1.1
    Contact Form 7: by Takayuki Miyoshi – 5.5.6
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    Oldest: 2022-04-09 22:12:49 +0000
    Newest: 2022-04-09 22:12:49 +0000

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    ### Status report information ###

    Generated at: 2022-04-19 23:25:31 +00:00
    `

    Hi,

    Thanks for your response, glad to know the account pages are working.

    * Can you provide the link to the previous forum you are referring to?
    * What was the plugin used?

    Please let us know.

    • This reply was modified 2 years, 2 months ago by Igor H.
    Thread Starter leroy

    (@leroytuttle)

    WordPress Slider Plugin – WP 1 Slider

    Hello @leroytuttle ,

    I believe you were using WordPress Slider Plugin – WP 1 Slider which you’ve removed but the shortcodes are still there. You’ve posted in their forums but didn’t get a response yet, right?

    This forum is specifically for the core functionalities of WooCommerce so we can’t go far discussing a different plugin here. If they aren’t responding in the forums, you can try to contact the developers directly: https://accesspressthemes.com/support/

    Otherwise, you can delete each of the shortcodes manually from the pages. You can also try the suggestion from this article: https://www.wpbeginner.com/wp-tutorials/how-to-find-and-remove-unused-shortcodes-from-wordpress-posts/

    I recommend communicating with a developer if you’re not sure how to use custom codes.

    I’ll mark this thread as resolved. If you have any other queries, feel free to open a new thread.

    Thank you 🙂

    Thread Starter leroy

    (@leroytuttle)

    easier said then done sir, they do not show up on the pages, in other words, if I make a new page say I write something, and hit publish the code shows up at the bottom of the page on the site, yet it is not even in the new page draft I just made…imagine that.

    I will check out your links and thanks

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    I will check out your links and thanks

    Sounds good. If you need further assistance please reach out to the plugin developers directly as mentioned above. If you’re interested, here is the forum user guide with more info on where to post the topic and guidelines for commercial products.

    * https://wordpress.org/support/forum-user-guide/faq/#where-should-i-put-my-post
    * https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products

    All the best.

    Thread Starter leroy

    (@leroytuttle)

    Hi again,
    So this what I am observing..I did several plugins to get rid of old shortcodes with no results. This code is on woo commerce pages-account, checkout, cart,. I did clean sweep with no results, I did find orphaned shortcodes, and this plugin picked up nothing. I deactivated my woo commerce plug in, deleted it, and uploaded a new version and the thing is still on the pages. I found your links Rashed very helpful and great info but the results did nothing. I put in a code to shortcodes in my functions.php file and it rejected it which was said to work.
    I am now wondering if there is anything in the wordpress file in my cpanel like in public html or plugin log if there is something there to look for in the coding, where I could add a false code for this. It’s a mystery for sure.

    Thread Starter leroy

    (@leroytuttle)

    P.S.
    Any new page I create just a simple add new, this code is there public on the website showing at the left bottom corner. Yet the code is not in the new page. I’m thinking maybe it’s something in pages causing this, is there a page file in my

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    Since this is a new issue respect your original request and this thread is closed, would you mind opening a new topic and sharing a link to a page where we can see this code at the bottom?

    * https://wordpress.org/support/plugin/woocommerce/#new-topic-0

    Also, don’t forget to provide a copy of your System Status so that we’ll have more elements to assist you.

    Cheers.

    Thread Starter leroy

    (@leroytuttle)

    On top of that, I just now picked any random store theme and activated it, and the code went away. So I assume it’s in the one theme I’m using. The theme I’m using is perfect for my site, however the code is stuck in that theme. So why does it stick in this theme Even after I delete and upload it again, all my previous items are still in the theme where as even the code. Why doesn’t the version with all my stuff delete.

    Thoughts? I thank you guys.

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