account page is empty after installation?

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  • Thread Starter nadiaam67

    (@nadiaam67)

    3 years, 8 months ago

    I found the solution by deactivating all my plugin and themes, the problem was because of my child theme and i solved it.

    Dave

    (@dnuttall)

    3 years, 8 months ago

    Dear @nadiaam67,
    It would be VERY helpful if you could post exactly what you did to solve the problem.

    TIA!

    Thread Starter nadiaam67

    (@nadiaam67)

    3 years, 8 months ago

    @dnuttall
    I had created an empty page-account.php in my child theme befor, the account page was loading my custom page in child theme. I deleted the fileand now its okay.

    Dave

    (@dnuttall)

    3 years, 8 months ago

    Thank you!
    I saw something in another post where it suggested that account.php should be copied to the child theme but in a folder:
    ultimate-member/templates/account.php

    My guess is that if you put the page-account.php in the root of your child theme, that was POSSIBLY (don’t know for sure) a potential problem.

    Thanks again.

Viewing 4 replies - 1 through 4 (of 4 total)
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