Support » Everything else WordPress » Account billing change

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  • Moderator cubecolour


    Sorry for your loss Dan.

    WordPress is just the software powering the website, so you will need to contact the web hosting company that hosts the website to take over the billing.

    This appears to be AN Hosting:

    You will need to get the admin password for the site, as it is a good idea to keep WordPress and the plugins up to date to ensure security. Also you should make a file and database backup so that if anything happens you can restore it.

    Thank You! I’ll check with AN Hosting and try and backup the database. I appreciate the quick reply.


    Moderator cubecolour


    Don’t forget to backup the files as well – use an ftp application such as filezilla or a file utility on the hosting control panel if there is one. The hosting company should be able to help you with these tasks.

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